There are several ways Wylie residents can pay their utility bills:
Online - Access the online payment system 24 hours a day, seven days a week! The City of Wylie now accepts electronic, online payments of water bills. In addition to basic contact information, anyone paying a water bill will need the account number. Payments can be made by Visa, MasterCard or Discover. There is a $1.75 convenience fee to use the online payment service. Online payments are processed the next business day.
Direct Payment Authorization Agreement -- paying the easy way!
To make paying your water bill more convenient, you can sign up for direct payment through your banking institution. Simply fill out the Direct Payment Authorization Agreement and you will never have to worry about forgetting your water bill again. *Note: This will take effect when the bill has the words 'Bank Draft - Do Not Pay.' Until you see this on the bill, the bill still needs to be paid in the normal manner. Please print and complete the form below to allow the City of Wylie to deduct the amount of your water bill from your bank account. Mailing instructions are included on the form.
Direct Payment Autorization Agreement
Payments may be made at the City of Wylie Municipal Complex
Utility Billing Office: 300 Country Club Road, Building 100, 1st Floor
Hours: Monday - Friday, 8:00 am - 5:00 pm
Please note the following payment types will be accepted: cash, checks and money orders made payable to the City of Wylie, Visa, MasterCard, and Discover. There is a $3.00 convenience fee to pay with a credit card either by phone or in person.
Please allow 5 - 7 business days for payment delivery.
If you are mailing your payment, please REMEMBER:
Include your water bill stub, do not fold, staple, stamp or write on payment stub.
Make check(s) or money order(s) payable to City of Wylie.
Write your water account number on the front of the check and mail payment to:
City of Wylie
PO Box 660521
Dallas, Texas 75266-0521