FAQs

  1. How do I get a copy of a fire report?
  2. How may I get a tour of the fire station?
  3. Why do the fire trucks respond to medical
    emergencies?
  4. Why do the firefighters break windows and cut holes in the roof?
  5. Why do the firefighters cut holes in walls?
  6. What if a firefighter is at the store and there is an emergency; who pays for all that food?
  7. When I call for an ambulance, why do I sometimes see an ambulance from another town or service?
  8. Why do I see fire engines or medic units go through intersections with their red lights flashing, and then turn them off? Are they just in a hurry to go somewhere?
  9. When I see an emergency vehicle approaching while I am driving, should I always pull over to the right and stop?
  10. Is it legal to burn trash in a barrel?

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1. How do I get a copy of a fire report?
In most localities, a fire report is a public document and is available from Fire Department - Fire Prevention Office , or the Administration Office you may contact us if you are in need of a fire report.

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2. How may I get a tour of the fire station?
You may either stop by your local fire station between 8am and 5pm and ask for a tour, or you may (and we recommend) contact us to schedule a tour. Remember, even when tours are scheduled the tour is subject to the station receiving an alarm and having to leave.

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3. Why does the department respond to Medical Emergencies?
Many departments train firefighters in emergency medical services. This allows faster response to an emergency, better use of personnel, and most importantly, expeditious care to patients. This allows the nearest engine to quickly respond to a medical emergency.

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4. Why do the firefighters break windows and cut holes in the roof?
As a fire burns, it moves upward and outward. Breaking the windows and /or cutting holes in the roof (called ventilation) stops the damaging outward movement and enables firefighters to fight the fire more efficiently, resulting in less damage to the structure and its contents.

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5. Why do the firefighters cut holes in walls?
This is done so the Fire Department is absolutely sure the fire is completely out, and that there is no fire inside the walls or other hidden places.

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6. What if a firefighter is at the store and there is an emergency; who pays for all that food?
While on duty the firefighters are always in radio contact with both the station and the dispatcher. That firefighter will respond to the scene of the emergency and join the crew he is stationed with. To answer the first part of the question, the firefighters pay for their own food. Normally the firefighters pool their money together at the beginning of the shift, plan their menu for the day and one of them does the shopping. The firefighters do their own cooking, and some of them are quite good.

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7. When I call for an ambulance, why do I sometimes see an ambulance from another town or service?
During the course of a day it is not unusual for two or three calls for the ambulance to come in at the same time. If our ambulances are busy we will dispatch a paramedic ambulance from another city This mutual-aid works both ways, therefore our ambulances are commonly dispatched to the other municipalities.

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8. Why do I see fire engines or medic units go through intersections with their red lights flashing, and then turn them off? Are they just in a hurry to go somewhere?
Emergency lights and siren are used only when responding to a call. Apparatus responding to calls are frequently cancelled, or the first arriving unit determines that the call is not an emergency and tells the units to respond in a non-emergency mode, or to return to their station.

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9. When I see an emergency vehicle approaching while I am driving, should I always pull over to the right and stop?
State law, and common sense, dictate that vehicles yield to emergency vehicles that are operating their emergency lights and siren. Emergency vehicle drivers are taught to pass on the left whenever possible when responding in an emergency mode. When safe, slow down, pull over to the right, and stop. However, there are circumstances where that may not be possible (if you car is already stopped, and you don't have anywhere to pull over). Simply stay put until the emergency vehicle goes around you. If you are blocking the route of the emergency vehicle, and you are able to pull ahead and over into a clear area, use your turn signal to indicate your intentions, and proceed at a safe speed. Never slam on the brakes and stop in the middle of the road when you see apparatus approaching. Make no sudden moves. If an emergency vehicle is approaching from the opposite direction, you should pull over and stop. You have no idea if they are proceeding down the road, or are planning on turning into a driveway or intersection right in front of you. You are not required to slow down or pull over for emergency vehicles that are responding in the opposite direction on a divided highway. Do not tailgate, "draft", or follow a responding apparatus closely. Not only is this illegal, you run the risk of collision as vehicles pull back out into traffic after the emergency vehicle goes by.

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10. Is it legal to burn trash in a barrel?
It is against the law to burn any refuse within the city limits of Wylie. Those living within the unincorporated portions of WFD jurisdiction may burn under certain guidlines after obtaining a permit from the Fire Inspector.

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City of Wylie 
2000 State Highway 78 North   
Wylie, TX 75098
972.442.8100

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