Alarm
Permit Coordinator
JOB TITLE: Alarm Permit Coordinator
DEPARTMENT: Fire Department
PAY GRADE: $12.72+ BOQ
EXEMPT: No
FULL-TIME: Yes
CLOSING DATE: May 30 or until filled
The City of Wylie seeks an experienced full-time Alarm Permit
Coordinator for our growing City. Wylie is located 25 miles
northeast of Dallas and east of the cities of Richardson and
Plano. We were voted one of the top 50 “Best Places
To Work” by the Dallas Business Journal in 2005. Our
benefits and opportunities are superior. This is an exciting
opportunity to be a part of our growing direct alarm monitoring
program and the Alarm Permit Coordinator will be an important
part of this endeavor.
ESSENTIAL JOB FUNCTIONS:
- Prepare, distribute and file various reports and documents
- Prepare general correspondence.
- Maintain alarm permit files, reports and various other
records.
- Effectively maintain, prepare and submit alarm permits.
- Respond to citizen requests for reports and other department
records.
- Collect and maintain alarm statistics and data as directed.
- Perform inspections of alarm panels for conversion purposes,
requiring driving to customer locations.
- Maintain discretion at all times, including details relating
to alarm activity.
- Communicate in English, both in writing and verbally.
- Other duties as may be assigned.
REQUIRED EXPERIENCE, KNOWLEDGE, SKILLS & ABILITIES:
Two years related job experience, preferably in commercial
alarm monitoring or industrial alarm services. Good typing
and word processing skills. Good grammar, spelling and composition
skills. Able to organize and prioritize tasks. Interact well
with the public, the fire department and other inter-departmental
personnel. Ability to work overtime as needed. Ability to
maintain an acceptable attendance history. Ability to pass
a pre-employment drug screening test, physical and criminal
background check. Must possess a valid Texas Driver’s
License. Must have a High school diploma or equivalent.
PRIMARY WORK ENVIRONMENT: Indoors and Customer
Residences/ Businesses.
This description is not meant to be all-inclusive of tasks
that may be required to be performed on an irregular basis;
nor is it intended to be an exhaustive list of all duties
and skills that may be required. This job description may
change at any time, for any reason, deemed necessary by management.
05/06/08
If you meet the qualifications for this position and would
like to be considered for employment see How
To Apply.
^TOP
Public
Safety Dispatcher
JOB TITLE: Dispatcher/911 Calltaker
START RATE: $16.29 per hour
AVAILABILITY: Open Until Filled
The City of Wylie (pop. 39,000), located 20 miles outside
of Dallas, Texas, seeks a seasoned Dispatchers/911 Calltaker.
Wylie is a growing community and this division is also growing.
We have a newly updated communications center, professional
working environment and exceptional benefits including: City
provided uniforms; fully paid employee insurance; 50/50 match
on dependent insurance; nine paid holidays a year; updated
step wage plan; exceptional retirement plan; and a fun, progressive
organization! Voted one of the top 50 “Best Places to
Work” in Dallas/Fort Worth in 2005, the City of Wylie
strives to be an employer of choice.
GENERAL JOB DUTIES INCLUDE:
Receives requests for police, fire and emergency medical services;
dispatches public safety units; operates various telecommunications
equipment; prepares reports; maintains files. This employee
must be available to work any shift, holidays and weekends
as needed for scheduling purposes.
Essential job functions include, but are not limited to,
the following:
Call-taking: Answering and processing E911
and non-emergency calls for service via Computer Aided Dispatch
system. Monitoring and use of a telephone device for the deaf;
utilizing maps and emergency resource materials; compiling
daily reports for administration; recording information for
Police/Fire/EMS personnel, and learning practices and procedures
used by all departments.
Dispatching: Maintaining accurate status
of Police/Fire/EMS personnel and apparatus via Computer Aided
Dispatching system. Will conduct computer searches through
local, state, and national crime databases for wanted subjects,
stolen property, driver information etc.; Will make confirmations
on wanted subjects and arrest warrants and relay said information
to requesting officers; send teletypes via Texas and National
Law Enforcement Telecommunications System; enter, clear, and
validate computer entries with Texas Dept. of Public Safety
and others; initiate and test emergency civil defense sirens,
monitor direct incoming alarm panels, weather monitors, security
and jail cameras, city wide radio and other mutual aid city
radio channels.
Requirements include, but are not limited to:
- One – two years experience as a Public Safety Dispatcher
required
- TCLEOSE Telecommunicator and TLETS 40 Hour Certifications
within one year of hire date
- Knowledge of telephone skills as related to multiple
incoming emergency and non-emergency lines
- Difference between civil and criminal law, practices
and procedures used by police and fire departments.
- Skill to communicate effectively, both orally and in writing,
good diction and enunciation
- Skills to communicate via radio system
- Working knowledge of windows 2000 operating system.
Intensive background investigation, polygraph examination,
psychological examination, pre-employment physical and drug
test are required as a condition of employment. Position is
full time, plus overtime, nights, weekends and holidays.
TO BE CONSIDERED FOR THESE POSITIONS:
Please submit your resume and application:
FAX
972.442.8148
Email
rhonda.amos@wylietexas.gov
Mail
Attn.: Rhonda Amos
Human Resources
City of Wylie
2000 Hwy 78N
Wylie, Texas 75098
QUESTIONS?
Rhonda Amos, HR Assistant 972.442.8147
Lynn Fagerstrom, HR Manager 972.442.8146
Equal Employment Opportunity Statement
The City of Wylie provides equal employment opportunities
(EEO) to all employees and applicants for employment without
regard to race, color, religion, gender, national origin,
age, handicap or disability, or status as Vietnam-era or special
disabled veteran in accordance with applicable federal laws.
In addition, the City of Wylie complies with applicable state
and local laws governing nondiscrimination in employment.
This policy applies to all terms and conditions of employment,
including, but not limited to, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence,
compensation and training.
The City of Wylie expressly prohibits any form of unlawful
employee harassment based on race, color, religion, gender,
national origin, age, handicap, or status as a Vietnam-era
or special disabled veteran. Improper interference with the
ability of the City's employees to perform their expected
job duties is not tolerated. |
