Animal Services

Volunteer

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Thank you for your interest in becoming a part of our volunteer program. Volunteers are an important part of our organization's mission to promote the health, safety and welfare of pets and people in the City of Wylie.

Our volunteers work closely with our staff in many areas of our operations. They assist in the care and placement of animals in our shelter and provide support for administrative programs and fundraising efforts. Volunteers must make a commitment to our program of three months with a minimum of four hours in each month.

Volunteers must be at least 16 years of age. Shift times and requirements will vary depending on volunteer roles and assignments. Volunteers under the age of 18 will require a parent or guardian waiver.

Steps to Becoming a Volunteer

  1. Choose a volunteer opportunity that interests you.
  2. Complete a volunteer questionnaire and application.
  3. All applicants must complete a background check and screening.
  4. Applicants will interview with staff.
  5. Upon acceptance to the program volunteers will receive orientation and specific volunteer position training sessions to provide them with the information and skills necessary to perform their volunteer assignments. The training will be appropriate to the complexity and demands of the position.

Volunteer Opportunities
Dog Companion: Work directly with shelter staff by providing the dogs with human companionship, exercise and environmental enrichment. This is a "hands-on" program for volunteers. Duties include cleaning kennels, washing dishes and walking dogs. The dog-human interactions can help relieve stress and improve the animals' quality of life, all of which increases their chance of being adopted.

Cat Companion: Work directly with shelter staff to help the cats receive human companionship, play time and environmental enrichment. This is a "hands-on" program for volunteers. Duties include cleaning kennels, washing dishes and playing with cats. The cat-human interactions can help relieve stress and improve the animals' quality of life, all of which increases their chance of being adopted.

Volunteer Adoption Event Counselor: Attend outreach and adoption events with the purpose of educating the community about Animal Services' mission, services and programs, while helping to handle the animals at the event. You will provide excellent customer service to potential adopters by assisting them with adoption paperwork, answering questions about animals available for adoption, giving adoption counseling and assisting with animal adoption interactions. This position requires excellent interpersonal skills and an inclusive understanding of Animal Services' adoption procedures and policies.

Administrative: Volunteers assist staff with administrative support and special projects in our administrative offices. They provide invaluable assistance by filing, data entry, making phone calls, replying to e-mails, or working on special projects.

Volunteer Hours - Monday - Saturday, 8 - 11 am; 1:30 - 4 pm.


contact information

Wylie Municipal Complex
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000
Monday – Friday; 8 am – 5 pm

Building Inspection, 2nd floor
972-516-6420, permits@wylietexas.gov

City Manager, 1st floor
972-516-6010, citymgr@wylietexas.gov

City Secretary, 1st floor
972-516-6020, citysec@wylietexas.gov

Code Enforcement, 2nd floor
972-516-6440, code@wylietexas.gov

Communication/Marketing, 1st floor
972-516-6016, publicinfo@wylietexas.gov

Engineering, 2nd floor
972-516-6400, cityeng@wylietexas.gov

Finance, 1st floor
972-516-6120, finance@wylietexas.gov

Human Resources, 3rd floor
972-516-6040, jobs@wylietexas.gov

Planning and Zoning
, 2nd floor
972-516-6320, planning@wylietexas.gov

Parks Administration
, 3rd floor
972-516-6340, parks@wylietexas.gov

Purchasing
, 1st floor
972-516-6040, purchasing@wylietexas.gov

Utility Billing
, 1st floor
973-516-6100, utility@wylietexas.gov
Recreation Center
300 Country Club Rd., Building 200
972-516-6360, recreation@wylietexas.gov

Monday – Friday, 5:00 am – 10:00 pm
Saturday, 8:00 am – 8:00 pm
Sunday, Noon – 8:00 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300
972-516-6250, libinfo@wylietexas.gov

Monday, Tuesday & Thursday, 10 am – 8 pm
Wednesday, 10 am – 6 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
972-442-8171
Monday – Friday, 8 am – 5 pm

Municipal Court
972-442-8101, court@wylietexas.gov

Police Administration
972-442-8170, police@wylietexas.gov

Public Safety Communications
972-442-8171, wfdadmin@wylietexas.gov

Fire Administration
972-442-8110, wfdadmin@wylietexas.gov

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-0771
Station #2, 555 Country Club Rd., 972-429-0772
Station #3, 210 W.A. Allen Blvd., 972-442-0773
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
972-442-7588
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm


Parks Maintenance
949 Hensley Ln., Building 200
972-516-6340, parks@wylietexas.gov
Monday – Friday, 7 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
972-442-5268, animalcontrol@wylietexas.gov
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
972-442-8119, recreation@wylietexas.gov
Monday – Friday, 8 am – 4 pm; Saturday, 9 am – 3 pm; Sunday, 1 – 5 pm

Economic Development Corporation
250 S. Hwy. 78
972-442-3367, info@wylieedc.com
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline
972-516-6350

Community Waste Disposal (Bulk Pickup/Trash) 
972-392-9300

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