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Emergency Management

City of Wylie Winter Weather Update – Sunday December 8
The City of Wylie Emergency Operations Center will be closing at 5 pm today. Please call the EOC Hotline, 972-442-7970, by 5 pm to report downed trees blocking public roadways and alleys, roadways in need of sanding, power outage issues, and other potential hazards or concerns. After 5 pm, in the event of an emergency call 911, or you may reach police dispatch at 972-442-8171 for non emergency issues.


Emergency Operations Center Hotline, 972-442-7970 
Call to report downed trees blocking public roadways and alleys, roadways in need of sanding, power outage issues, and other potential hazards or concerns.  You may also call to schedule an inspection or request a permit for electrical work or other jobs related to the icing.   In an emergency, please continue to call 911.  All four ambulances are currently operating out of our three fire stations.   The warming center at the FBC Events Center has been closed due to low demand; please call the EOC hotline if there is further need. 

Building Inspections and Permits
Due to the winter storm, a team of Building Inspectors is available to conduct inspections and issue permits for work related to the winter storm.  Please call the EOC Hotline for more information or to schedule an inspection or request a permit, 972-442-7970.  A team of inspectors is also conducting a damage and threat assessment in the Old Town area (Hwy 78 East to Hilltop Ln. and Butler St. to Stone Rd.), one of the hardest hit and most threatened areas of town. 

Debris Removal
The immediate plan for debris removal is focused on clearing roadways and making them passable.  Plans are in the works to open a drop-off and stockpile point next week for citizens to dispose of storm debris and shred downed trees and limbs.  Watch for more details.  Please remember that City crews are not permitted to remove downed trees and other debris from personal property. 

Safety First
Ice accumulation has caused power outages, downed power lines and dangerous road conditions.  If possible, stay indoors and off area roadways.  Be careful of slippery sidewalks, falling tree limbs, and downed power lines.  Check on your neighbors and pets. 

Please assist the EOC by reporting your power outages: Farmers Electric - https://s-webserv.fecelectric.com/farmersec/outagecenter/default.asp Oncor - http://stormcenter.oncor.com/default.html; or notify Oncor's 24-hour outage hotline at 888-313-4747, or text OUT to 66267

Stay informed during the ice storm, sign up to receive Nixle text messages and email alerts. Text your zip code to 888777; or sign up at www.NIXLE.com.  

Recreation Center
Power has been restored and regular operating hours will resume on Sunday.  City Hall and Library will resume normal operating hours on Monday.


Emergency Preparedness


Public Safety Survey

Register For NIXLE to get Free Texting/Email Public Safety Warnings

Update Your Code Red Collin County Emergency Contact Information


For citizen safety, we have incorporated a variety of brief, essential information pertaining to emergencies and disasters.


We also recommend citizens visit the section on Homeland Security to find out National and Collin County initiatives pertaining to Homeland Security.


Another quality resource is "Are You Ready", a guide to citizen preparedness, which is published by the Federal Emergency Management Agency (FEMA). This guide brings together facts on disaster survival techniques, disaster-specific information, and how to prepare for and respond to both natural and man-made disasters.


Help your family prepare for a disaster. 

City Of Wylie  |   300 Country Club Road  |   Wylie, Texas  75098  |   972.516.6000