Fire Rescue

Family Emergency Preparedness

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Supply Kit
It is important to have a disaster supply kit prepared and readily available, should an emergency arise. It should include:

  • Flashlight and extra batteries;
  • Blankets;
  • Essential medicines, first aid kit and manual;
  • Cash, coins, and credit cards, as well as photocopies of credit and identification cards;
  • Sturdy shoes;
  • Charged cell phone;
  • Three-day supply of non-perishable food;
  • Three-day supply of water - one gallon of water per person, per day;
  • Portable, battery-powered radio or television and extra batteries;
  • Flashlight and extra batteries;
  • Sanitation and personal hygiene items (moist towelettes and toilet paper);
  • Matches and waterproof container;
  • Whistle;
  • Extra clothing;
  • Kitchen accessories and cooking utensils, including a manual can opener;
  • Special needs items, such as prescription medications, eye glasses, contact lens solutions, and hearing aid batteries, items for infants, such as formula, diapers, bottles, and pacifiers; and
  • Other items to meet your unique family needs.

Maintaining Your Disaster Supply Kit
Just as important as putting your supplies together is maintaining them so they are safe to use when needed. Here are some tips to keep your supplies ready and in good condition:

  • Keep canned foods in a dry place where the temperature is cool. 
  • Store boxed food in tightly closed plastic or metal containers to protect from pests and extend its shelf life. 
  • Throw out any canned good that becomes swollen, dented, or corroded. 
  • Use foods before they go bad and replace them with fresh supplies. 
  • Place new items at the back of the storage area and older ones in the front. 
  • Change stored food and water supplies every six months. Be sure to write the date you store it on all containers. 
  • Re-think your needs every year and update your kit as your family needs change.
  • Keep items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers, such as an unused trashcan, camping backpack, or duffel bag.

Family Disaster Plan
Having a family disaster plan helps ensure family members' safety. Here are the steps:

  • Pre-arrange a safe meeting place inside your home.
  • Find an interior room on the ground floor with no windows or exterior doors.
  • Have a plan for re-grouping, should the emergency occur during work and school hours..

contact information

Wylie Municipal Complex
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000
Monday – Friday; 8 am – 5 pm

Building Inspection, 2nd floor
972-516-6420, permits@wylietexas.gov

City Manager, 1st floor
972-516-6010, citymgr@wylietexas.gov

City Secretary, 1st floor
972-516-6020, citysec@wylietexas.gov

Code Enforcement, 2nd floor
972-516-6440, code@wylietexas.gov

Communication/Marketing, 1st floor
972-516-6016, publicinfo@wylietexas.gov

Engineering, 2nd floor
972-516-6400, cityeng@wylietexas.gov

Finance, 1st floor
972-516-6120, finance@wylietexas.gov

Human Resources, 3rd floor
972-516-6040, jobs@wylietexas.gov

Planning and Zoning
, 2nd floor
972-516-6320, planning@wylietexas.gov

Parks Administration
, 3rd floor
972-516-6340, parks@wylietexas.gov

Purchasing
, 1st floor
972-516-6040, purchasing@wylietexas.gov

Utility Billing
, 1st floor
973-516-6100, utility@wylietexas.gov
Recreation Center
300 Country Club Rd., Building 200
972-516-6360, recreation@wylietexas.gov

Monday – Friday, 5:00 am – 10:00 pm
Saturday, 8:00 am – 8:00 pm
Sunday, Noon – 8:00 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300
972-516-6250, libinfo@wylietexas.gov

Monday, Tuesday & Thursday, 10 am – 8 pm
Wednesday, 10 am – 6 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
972-442-8171
Monday – Friday, 8 am – 5 pm

Municipal Court
972-442-8101, court@wylietexas.gov

Police Administration
972-442-8170, police@wylietexas.gov

Public Safety Communications
972-442-8171, wfdadmin@wylietexas.gov

Fire Administration
972-442-8110, wfdadmin@wylietexas.gov

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-0771
Station #2, 555 Country Club Rd., 972-429-0772
Station #3, 210 W.A. Allen Blvd., 972-442-0773
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
972-442-7588
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm


Parks Maintenance
949 Hensley Ln., Building 200
972-516-6340, parks@wylietexas.gov
Monday – Friday, 7 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
972-442-5268, animalcontrol@wylietexas.gov
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
972-442-8119, recreation@wylietexas.gov
Monday – Friday, 8 am – 4 pm; Saturday, 9 am – 3 pm; Sunday, 1 – 5 pm

Economic Development Corporation
250 S. Hwy. 78
972-442-3367, info@wylieedc.com
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline
972-516-6350

Community Waste Disposal (Bulk Pickup/Trash) 
972-392-9300

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