Chief's Welcome

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Chief John Duscio Retires

Wylie Police Chief John Duscio has announced his retirement and expressed appreciation to the community for supporting the Wylie PD, “It’s been an honor to serve beside the men and women of the Wylie Police Department, and I am extremely proud to have been part of this great team,” he said.

City Manager Mindy Manson said she was proud of his service over the past seven-plus years, “Duscio is leaving the city and police department in great shape.” She also touted the overall drop in crime rate and high level of service maintained during Duscio’s tenure.

Assistant Police Chief Anthony Henderson, who is currently attending the FBI National Academy, is serving as interim police chief; Henderson will be named chief of police upon his return in September. Assistant City Manager Jeff Butters will oversee police operations in the interim. Duscio’s retirement was effective July 1.

Thank you Chief for your service and commitment to the community. 

File a Commendation
The Wylie Police Department welcomes and encourages your comments regarding our employees' service to you. If you would like to recognize an employee, please provide the name of officer(s) involved and the details of the commendation. 

Wylie Police Department Administration
2000 N. Highway 78
Wylie Texas 75098.

We document all commendations received from the public, and they are placed in the employee's file.

The Wylie Police Department takes citizens' concerns seriously. We believe the public is entitled to efficient, fair and impartial service. We investigate all allegations of employee misconduct and respond to inquires about employee actions or department policy.

The Texas Government Code requires that all complaints against police officers be in writing and signed by the person making the complaint. 

Citizen complaints may be accepted by any supervisor of the department who is approached for such assistance. The supervisor shall document the complaint in writing and promptly forward the complaint to the internal investigations authority.

The supervisor may attempt to resolve a complaint by an exploration of departmental policies and procedures, where applicable. Attempts to resolve complaints shall be noted on the complaint report.

Telephone complaints, anonymous complaints, or complaints from citizens who wish their names to be held in confidence shall be documented and forwarded through the chain of command.  The Chief of Police will determine whether further investigation is necessary.

contact information

Wylie Municipal Complex
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000
Monday – Friday; 8 am – 5 pm

Building Inspection, 2nd floor
972-516-6420, permits@wylietexas.gov

City Manager, 1st floor
972-516-6010, citymgr@wylietexas.gov

City Secretary, 1st floor
972-516-6020, citysec@wylietexas.gov

Code Enforcement, 2nd floor
972-516-6440, code@wylietexas.gov

Communication/Marketing, 1st floor
972-516-6016, publicinfo@wylietexas.gov

Engineering, 2nd floor
972-516-6400, cityeng@wylietexas.gov

Finance, 1st floor
972-516-6120, finance@wylietexas.gov

Human Resources, 3rd floor
972-516-6040, jobs@wylietexas.gov

Planning and Zoning
, 2nd floor
972-516-6320, planning@wylietexas.gov

Parks Administration
, 3rd floor
972-516-6340, parks@wylietexas.gov

, 1st floor
972-516-6040, purchasing@wylietexas.gov

Utility Billing
, 1st floor
973-516-6100, utility@wylietexas.gov
Recreation Center
300 Country Club Rd., Building 200
972-516-6360, recreation@wylietexas.gov

Monday – Friday, 5:00 am – 10:00 pm
Saturday, 8:00 am – 8:00 pm
Sunday, Noon – 8:00 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300
972-516-6250, libinfo@wylietexas.gov

Monday, Tuesday & Thursday, 10 am – 8 pm
Wednesday, 10 am – 6 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
Monday – Friday, 8 am – 5 pm

Municipal Court
972-442-8101, court@wylietexas.gov

Police Administration
972-442-8170, police@wylietexas.gov

Public Safety Communications
972-442-8171, wfdadmin@wylietexas.gov

Fire Administration
972-442-8110, wfdadmin@wylietexas.gov

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-0771
Station #2, 555 Country Club Rd., 972-429-0772
Station #3, 210 W.A. Allen Blvd., 972-442-0773
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm

Parks Maintenance
949 Hensley Ln., Building 200
972-516-6370, parks@wylietexas.gov
Monday – Friday, 7 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
972-442-5268, animalcontrol@wylietexas.gov
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
972-442-8119, recreation@wylietexas.gov
Monday – Friday, 8 am – 4 pm; Saturday, 9 am – 3 pm; Sunday, 1 – 5 pm

Economic Development Corporation
250 S. Hwy. 78
972-442-3367, info@wylieedc.com
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline

Community Waste Disposal (Bulk Pickup/Trash) 

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