Community Relations / Crime Prevention

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"Wylie Police”, Yes We Will Sign for That!

Thieves are looking to take an advantage this holiday season by taking packages right off of resident’s doorsteps. Beginning November 30th, the Wylie Police Department is excited to offer their police department as a package delivery site for its citizens. In an effort to combat package theft, citizens who would normally have packages delivered to their residence may opt to have the packages delivered to the Wylie Police Department. A representative of the police department will be on hand to accept packages and secure them until residents are able to pick up items. Below are some of the main highlights of the program:

-Service will run from November 30th through December 23rd
- Residents are able to pick up packages during normal business hours, Mon-Fri (8am-5pm)
- Additionally Mon, Wed, Fri (5pm-8pm) and Sat (9am-12pm)
- Please limit packages up to 50 lbs.
- To have packages shipped, residents should use the following shipping information:  
    [Resident’s Name]  
    Wylie Police Department  
    2000 N. Hwy 78  
    Wylie, Tx 75098
- Once order is placed, residents should email Officer Arroyo at nuria.arroyo@wylietexas.gov advising her of the shipment so police can notify resident upon the arrival of package.
- Upon receipt of package, a police representative will log in the package.
- To pick up packages, residents must provide government issued identification and proof of order/shipment receipt. If package is address to a child, parents must provide proof of guardianship or child identification. No exceptions!
- The Wylie Police Department is not responsible for any damaged packages delivered to the department.
- There is no charge for this service and it is available to Wylie residents only.

Please contact Officer Arroyo at nuria.arroyo@wylietexas.gov with any questions.


contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 
972-516-6420, permits@wylietexas.gov

City Manager, 1st floor 
972-516-6010, citymgr@wylietexas.gov

City Secretary1st floor 
972-516-6020, citysec@wylietexas.gov

Code Enforcement, 2nd floor 
972-516-6440, code@wylietexas.gov 

Communication/Marketing, 1st floor
972-516-6016, publicinfo@wylietexas.gov

Engineering, 2nd floor 
972-516-6400, cityeng@wylietexas.gov

Finance, 1st floor 
972-516-6120, finance@wylietexas.gov

Human Resources, 3rd floor 
972-516-6040, jobs@wylietexas.gov

Planning and Zoning, 2nd floor 
972-516-6320, planning@wylietexas.gov

Parks Administration, 3rd floor 
972-516-6340, parks@wylietexas.gov

Purchasing, 1st floor 
972-516-6040, purchasing@wylietexas.gov

Utility Billing
, 1st floor 
972-516-6100, utility@wylietexas.gov

Recreation Center
300 Country Club Rd., Building 200
972-516-6360, recreation@wylietexas.gov

Monday – Friday, 5:00 am – 10:00 pm
Saturday, 8:00 am – 8:00 pm
Sunday, Noon – 8:00 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300
972-516-6250, libinfo@wylietexas.gov

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
972-442-8171
Monday – Friday, 8 am – 5 pm

Municipal Court
972-442-8101, court@wylietexas.gov

Police Administration
972-442-8170, police@wylietexas.gov

Public Safety Communications
972-442-8171, wfdadmin@wylietexas.gov

Fire Administration
972-442-8110, wfdadmin@wylietexas.gov

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
972-442-7588
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm


Parks Maintenance
949 Hensley Ln., Building 200
972-516-6340, parks@wylietexas.gov
Monday – Friday, 7 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
972-442-5268, animalcontrol@wylietexas.gov
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
972-516-6349, recreation@wylietexas.gov
Monday – Friday, 8 am – 4 pm; Saturday, 9 am – 3 pm; Sunday, 1 – 5 pm

Economic Development Corporation
250 S. Hwy. 78
972-442-3367, info@wylieedc.com
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline
972-516-6350

Community Waste Disposal (Bulk Pickup/Trash) 
972-392-9300

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