Divisions & Units


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Patrol Sergeants

callan      warren
Sergeant Jeff Callan
Alpha 1
Sun.-Tues. 7 am-7 pm
    Sergeant Joddy Warren
Bravo 1
Wed.-Fri. 7 am-7 pm
 taylor h      porter - updated
Sergeant Helen Taylor
Alpha 2 
Sun.-Tues. 7 pm-7 am
    Sergeant Brian Porter
Bravo 2
Wed.-Fri. 7 pm-7 am
Each shift works alternating Saturdays.

About Patrol

Wylie Patrol Officers provide around-the-clock preventive patrol, respond to calls for service, perform traffic accident investigation, and enforce federal, state and local laws. Patrol is responsible for initial crime investigation and protection of Wylie citizens. The Wylie Police Department Patrol Division is the face of the organization. The majority of contact that the public has with the police department is with the members of the Patrol Division. This fact is taken seriously by all officers assigned to the division. When a citizen calls the Wylie Police Department needing service, a patrol officer is initially sent to the location. He or she begins the investigation by analyzing the situation, examining the evidence and then making a decision on a course of action. If a report is warranted, the report is taken by a patrol officer and then referred to an investigator for a follow-up investigation.

Officers utilize state-of-the-art crime-fighting technology in their vehicles, including laptop computers, in-car and body video recording, LED-based lighting systems, stop sticks, ballistic shields and basic crime scene equipment. The use of Tahoes as patrol vehicles allows this equipment to be carried by most on-duty patrol officers. 

Before someone can become a patrol officer with the Wylie Police Department, they must complete a state-approved police academy as well as a three-week mini-academy. After successful completion, they enter the field training program, which consists of four months of riding with a Field Training Officer. The job of the Field Training Officer is to closely monitor and provide on-the-job training for the recruit. Visit our recruiting page to learn more about what it takes to become a Wylie Police Officer.                 

contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-429-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 
972-516-6420, permits@wylietexas.gov

City Manager, 1st floor 
972-516-6010, citymgr@wylietexas.gov

City Secretary1st floor 
972-516-6020, citysec@wylietexas.gov

Code Enforcement, 2nd floor 
972-516-6440, code@wylietexas.gov 

Communication/Marketing, 1st floor
972-516-6016, publicinfo@wylietexas.gov

Engineering, 2nd floor 
972-516-6400, cityeng@wylietexas.gov

Finance, 1st floor 
972-516-6120, finance@wylietexas.gov

Human Resources, 3rd floor 
972-516-6040, jobs@wylietexas.gov

Planning and Zoning, 2nd floor 
972-516-6320, planning@wylietexas.gov

Parks Administration, 3rd floor 
972-516-6340, parks@wylietexas.gov

Purchasing, 1st floor 
972-516-6040, purchasing@wylietexas.gov

Utility Billing
, 1st floor 
972-516-6100, utility@wylietexas.gov

Recreation Center
300 Country Club Rd., Building 200
972-516-6340, recreation@wylietexas.gov

Monday – Friday, 5:00 am – 10:00 pm
Saturday, 8:00 am – 8:00 pm
Sunday, Noon – 8:00 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300
972-516-6250, libinfo@wylietexas.gov

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
Monday – Friday, 8 am – 5 pm

Municipal Court
972-429-8080, court@wylietexas.gov

Police Administration
972-442-8170, police@wylietexas.gov

Public Safety Communications
972-442-8171, wfdadmin@wylietexas.gov

Fire Administration
972-442-8110, wfdadmin@wylietexas.gov

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm

Parks and Recreation Administration
949 Hensley Ln., Building 200
972-516-6340, parks@wylietexas.gov
Monday – Friday, 7 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
972-442-5268, animalcontrol@wylietexas.gov
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
972-516-6340, recreation@wylietexas.gov
Monday – Friday, 8 am – 4 pm; Saturday, 9 am – 3 pm; Sunday, 1 – 5 pm

Thomas and Mattie Brown House
301 North Ballard Ave.
972-516-6340, recreation@wylietexas.gov 
Tuesday - Saturday, 9 am – 1 pm

Economic Development Corporation
250 S. Hwy. 78
972-442-3367, info@wylieedc.com
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline

Community Waste Disposal (Bulk Pickup/Trash) 

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