Americans With Disabilities Act

Americans with Disabilities Act

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Notice Under the Americans with Disabilities Act
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990
(ADA), the City of Wylie will not discriminate against qualified individuals with disabilities on
the basis of disability in its services, programs, or activities.

The City of Wylie does not discriminate on the basis of disability in its hiring or employment
practices and complies with all regulations promulgated by the U.S Equal Employment
Opportunity Commission under Title I of the ADA.

Effective Communication
The City of Wylie will generally, upon request, provide appropriate aids and services
leading to effective communication for qualified persons with disabilities so they can
participate equally in City of Wylie programs, services, and activities. These include
qualified sign language interpreters, documents in Braille, and other ways of making
information and communications accessible to people who have speech, hearing, or vision

Modifications to Policies and Procedures
  • The City of Wylie will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcome in the City of Wylie offices, even where pets are generally prohibited.
  • Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Wylie, should contact the office of ADA coordinator at 972-941-7776 as soon as possible but no later than 48 hours before the scheduled event. The ADA does not require the City of Wylie to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
  • Complaints that a program, service, or activity of the City of Wylie is not accessible to persons with disabilities should be directed to the ADA coordinator at 972-941-7776.
  • The City of Wylie will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aides/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

The Wylie Municipal Complex is wheelchair accessible. Sign interpretation or other special assistance for disabled attendees must be requested 48 hours in advance by contacting the City Secretary’s Office at 972-516-6020. Hearing-impaired devices are available from the City Secretary prior to each meeting.

contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 

City Manager, 1st floor 

City Secretary1st floor 

Code Enforcement, 2nd floor 

Communication/Marketing, 1st floor

Engineering, 2nd floor 

Finance, 1st floor 

Human Resources, 3rd floor 

Planning and Zoning, 2nd floor 

Parks Administration, 3rd floor 

Purchasing, 1st floor 

Utility Billing
, 1st floor 

Recreation Center
300 Country Club Rd., Building 200

Monday – Thursday, 5 am – 9 pm
Friday, 5 am – 5 pm
Saturday, 8 am – 8 pm
Sunday, 1 pm – 5 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
Monday – Friday, 8 am – 5 pm

Municipal Court

Police Administration

Public Safety Communications

Fire Administration

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm

Parks and Recreation Administration
949 Hensley Ln., Building 200
Monday – Friday, 8 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
Monday – Friday, 8 am – 4 pm

Thomas and Mattie Brown House
301 North Ballard Ave.
*Temporarily closed for improvements

Economic Development Corporation
250 S. Hwy. 78
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline

Community Waste Disposal (Bulk Pickup/Trash) 

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