City Secretary

Public Information Request

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Contact Information:
City Secretary's Office
Phone: 972-516-6022
Fax: 972-516-6026

Under Section 552.301(a) of the Open Records Act, a verbal request may require a written request to be submitted by the requestor. This Section has been amended to include a request made by electronic mail or facsimile transmission.

Please be advised that as a requestor of public information, you are subject to a copy charge of 10 cents for each page of your request for copies. Subchapter F of the Open Records Act, Sections 552.261 through 552.272, govern the charges for copies of and access to public information.

As a requestor, you may choose to have access to public information or copies of the information, or both. Should your request for copies contain 50 or fewer pages of paper, we will charge for photocopying only. However, should your request for copies require staff time to transport from more than one building or storage facility or personnel time spent to format or obscure confidential information contained within a record containing both confidential and public information, you may be assessed charges for materials, labor and overhead. If the documents are stored at our offsite facility there will be a transportation fee of $15 plus retrieval fees of $5 totaling $20 plus the copy charge of $.10 per page. A written statement as to the amount of time that was required to produce and provide the copy will be signed by the officer providing the public information. This statement is available to you upon request at no additional cost.

Your request will be forwarded to the appropriate department for processing and you will be contacted within ten (10) business days from the date of your request. If your request cannot be fulfilled within ten (10) business days, either for inspection or copies, you will be notified in writing of a date and hour when this information will be available to you.

Printable Request for Information Form (Fillable/Not Fillable)

Submit a Public Information Request

Submit Request for Police Records

contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 

City Manager, 1st floor 

City Secretary1st floor 

Code Enforcement, 2nd floor 

Communication/Marketing, 1st floor

Engineering, 2nd floor 

Finance, 1st floor 

Human Resources, 3rd floor 

Planning and Zoning, 2nd floor 

Parks Administration, 3rd floor 

Purchasing, 1st floor 

Utility Billing
, 1st floor 

Recreation Center
300 Country Club Rd., Building 200

Monday – Thursday, 5 am – 9 pm
Friday, 5 am – 5 pm
Saturday, 8 am – 8 pm
Sunday, 1 pm – 5 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
Monday – Friday, 8 am – 5 pm

Municipal Court

Police Administration

Public Safety Communications

Fire Administration

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm

Parks and Recreation Administration
949 Hensley Ln., Building 200
Monday – Friday, 8 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
Monday – Friday, 8 am – 4 pm

Thomas and Mattie Brown House
301 North Ballard Ave.
*Temporarily closed for improvements

Economic Development Corporation
250 S. Hwy. 78
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline

Community Waste Disposal (Bulk Pickup/Trash) 

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