Community Relations

Holiday Package Service

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Beginning Monday, Nov. 23, the Wylie Police Department is excited to offer the Public Safety Building as a package delivery site for residents at no cost. This program is an effort to combat package theft from resident's homes. Opt to deliver your packages to the Wylie Police Department, 2000 N. HWY. 78.

Residents will have three business days to pick up the packages once they arrive at the PSB. Packages must be 50 pounds or less.

The service will end on Wednesday, Dec. 16. Residents can pick up packages:
  • Monday - Friday 8 a.m. to 5 p.m.,
  • Monday, Wexdnesday and Friday 5 - 9 p.m
  • Saturdays 9 a.m. - 12 p.m.
To ensure your package arrives at the PSB, ship your package to the following address:

[Your Name]
Wylie Police Department
2000 N. HWY. 78
Wylie, TX 75098


Once your order is placed and sent to the PSB, here's what to do:
  • Email Community Relations Officer Nuria Arroyo at Nuria. Arroyo@WylieTexas.gov to notify her that your package is being shipped to the PSB so police can notify you once the package has arrived. 
  • To pick up your package, please bring a government issued form of identifciation. If a package is addressed to a child, parents or guardians must provide proof of guardianship or child identification. No exceptions. 
*The Wylie Police Department is not responsible for any damaged packages delivered to the Public Safety Building.*

contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 
972-516-6420, permits@wylietexas.gov

City Manager, 1st floor 
972-516-6010, citymgr@wylietexas.gov

City Secretary1st floor 
972-516-6020, citysec@wylietexas.gov

Code Enforcement, 2nd floor 
972-516-6440, code@wylietexas.gov 

Communication/Marketing, 1st floor
972-516-6016, publicinfo@wylietexas.gov

Engineering, 2nd floor 
972-516-6400, cityeng@wylietexas.gov

Finance, 1st floor 
972-516-6120, finance@wylietexas.gov

Human Resources, 3rd floor 
972-516-6040, jobs@wylietexas.gov

Planning and Zoning, 2nd floor 
972-516-6320, planning@wylietexas.gov

Parks Administration, 3rd floor 
972-516-6340, parks@wylietexas.gov

Purchasing, 1st floor 
972-516-6040, purchasing@wylietexas.gov

Utility Billing
, 1st floor 
972-516-6100, utility@wylietexas.gov

Recreation Center
300 Country Club Rd., Building 200
972-516-6340, recreation@wylietexas.gov

Monday – Friday, 5:00 am – 10:00 pm
Saturday, 8:00 am – 8:00 pm
Sunday, Noon – 8:00 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300
972-516-6250, libinfo@wylietexas.gov

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
972-442-8171
Monday – Friday, 8 am – 5 pm

Municipal Court
972-442-8101, court@wylietexas.gov

Police Administration
972-442-8170, police@wylietexas.gov

Public Safety Communications
972-442-8171, wfdadmin@wylietexas.gov

Fire Administration
972-442-8110, wfdadmin@wylietexas.gov

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
972-442-7588
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm


Parks and Recreation Administration
949 Hensley Ln., Building 200
972-516-6340, parks@wylietexas.gov
Monday – Friday, 7 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
972-442-5268, animalcontrol@wylietexas.gov
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
972-516-6340, recreation@wylietexas.gov
Monday – Friday, 8 am – 4 pm; Saturday, 9 am – 3 pm; Sunday, 1 – 5 pm

Thomas and Mattie Brown House
301 North Ballard Ave.
972-516-6340, recreation@wylietexas.gov 
Tuesday - Saturday, 9 am – 1 pm

Economic Development Corporation
250 S. Hwy. 78
972-442-3367, info@wylieedc.com
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline
972-516-6350

Community Waste Disposal (Bulk Pickup/Trash) 
972-392-9300

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