Animal Services
E-Notify
Coronavirus Update (10/22/2020) - Wylie Animal Services facility reopens by appointment only.
Wylie Animal Shelter has been temporarily closed to the public for walk-in services.
Due to current staffing levels, limited operations by appointment only are available at the facility.
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All in-shelter volunteer, events, tours, and community service activities are suspended until further notice.
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The adoption center is open by appointment only. Adoptable pets can be viewed by visiting Adopt a Pet. Anyone interested in adopting a pet is asked to consider the available animals before calling to make an appointment to visit.
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Owners wishing to reclaim their impounded pets must contact Animal Services. Impounded animals are uploaded to Pet Harbor. Animal Control staff will make reasonable arrangements to return your pet during regular operation hours. Contact may be made by calling (972) 429-8047 or sending an email animalcontrol@wylietexas.gov. Telephones will be answered during normal business hours, but callers may reach a voicemail system during high volume periods. Please leave a message, and your call will be returned as soon as possible.
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Monday - Saturday; 8 am - 5 pm
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Closed daily from 12 pm - 1:30 pm
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Owned pets will not be accepted for surrender. Owners wishing to surrender pets may either keep their pets until normal operations resume or rehome pets at their own discretion.
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Please visit the city Pet License page to license your pet.
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If a Wylie resident needs to comply with an Animal Services warning, you may contact an Animal Services Officer by calling (972) 429-8047 or sending an email to animalcontrol@wylietexas.gov.
Animal Services Officers will be on duty during regular business hours for field operations, with some exceptions depending on the nature of the service requested.
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Animal Services Officers are available 24-hours a day for emergency calls.
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Wylie residents who find and contain a stray dog at their home must contact Animal Services during regular business hours. An Animal Services staff member will complete the appropriate procedures of found reporting, cross-check lost reports, and make arrangements with the resident to take possession of the dog.
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All trap services are suspended until further notice.
949 Hensley Lane
Bldg. 100
Main: 972-429-8047
Fax: 972-429-0496
After Hours (Police Dispatch): 972-442-8171
Use this number outside of normal operating hours for extraordinary animal-related events, such as wildlife inside your home. Dial 911 in the event of an emergency.
Animal Services Hours
Monday - Saturday; 8 am - 5 pm
Closed daily from noon - 1:30 pm
Report Issues or Concerns
Animal Cruelty
Barking Dog
Dead Animal In Public Roadway
Animal Services is responsible for the enforcement of the local, state, and federal laws related to animals. Primary functions are to safeguard the public's health and safety and to ensure responsible supervision and humane treatment for all animals within its jurisdiction.
We do not offer humane euthanasia as a service. Pet owners need to utilize a veterinarian for this service.
We respond to stray animals in the City of Wylie only.
Not all animals are suitable for adoption. Animals that are obviously diseased will not be accepted at the shelter or made available for adoption. Surrender of pets is by appointment only and must meet temperament and health requirements. Appointments for evaluation, surrender, and payment of required fees are required.