Animal Services

Animal Services

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Coronavirus Update (July 31, 2020)
Wylie Animal Control has reopened with normal field service operations. In order to continue protecting the health and safety of our visitors and staff, we're implementing the following procedures while visiting our facility:

  • All in-shelter volunteers, tours, and community service activities are suspended until further notice. 
  • No more than three visitors may be in the building at any one time.  Due to the inability to control and safely follow social distancing guidelines inside the facility, face-covering of nose and mouth is required during your visit.  
  • The monthly shot clinic held on the first Friday of each month is operational. A face covering over nose and mouth during your veterinarian service is required.  Social distancing protocols are in place for patients awaiting pet care to comply with issued state guidelines.     
  • Owned pets for surrender are done by appointment only. Please call 972-429-8047 to obtain requirements and to schedule an appointment.  
  • Available pets for adoption can be viewed by visiting  City of Wylie Animal Shelter Adoptable Pets.
Wylie Animal Shelter
949 Hensley Lane
Bldg. 100
Wylie, TX 75098

Main: 972-429-8047 
Fax: 972-429-0496

After Hours (Police Dispatch): 972-442-8171
Use this number outside of normal operating hours for extraordinary animal-related events, such as wildlife inside your home. Dial 911 in the event of an emergency. 

Email Animal Control

Animal Services Hours
Monday - Saturday; 8 am - 5 pm
Closed daily from noon - 1:30 pm

Report Issues or Concerns
Animal Cruelty
Barking Dog
Dead Animal
Stray/Escaped Animal

Animal Control is responsible for the enforcement of the City's animal control ordinances and the Texas Health and Safety Code, which pertains to the control, care and regulation of animals. Primary functions are to safeguard the public's health and safety and to ensure responsible supervision and humane treatment for all animals within its jurisdiction.

We DO EUTHANIZE animals at our facility. We DO NOT offer this as a service. You will need to re-home your un-adoptable, injured or diseased pet yourself or take it to a veterinarian to be euthanized. We respond to stray animals in the City of Wylie only. Not all animals are suitable for adoption. Animals that are obviously diseased will not be accepted at the shelter or made available for adoption. We house wild and dangerous animals that will not be made available for adoption. Animals that show any sign of aggression are not suitable for adoption. We do our best to adopt as many of our animals as possible.

contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 

City Manager, 1st floor 

City Secretary1st floor 

Code Enforcement, 2nd floor 

Communication/Marketing, 1st floor

Engineering, 2nd floor 

Finance, 1st floor 

Human Resources, 3rd floor 

Planning and Zoning, 2nd floor 

Parks Administration, 3rd floor 

Purchasing, 1st floor 

Utility Billing
, 1st floor 

Recreation Center
300 Country Club Rd., Building 200

Monday – Friday, 5:00 am – 10:00 pm
Saturday, 8:00 am – 8:00 pm
Sunday, Noon – 8:00 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
Monday – Friday, 8 am – 5 pm

Municipal Court

Police Administration

Public Safety Communications

Fire Administration

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm

Parks and Recreation Administration
949 Hensley Ln., Building 200
Monday – Friday, 7 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
Monday – Friday, 8 am – 4 pm; Saturday, 9 am – 3 pm; Sunday, 1 – 5 pm

Thomas and Mattie Brown House
301 North Ballard Ave.
Tuesday - Saturday, 9 am – 1 pm

Economic Development Corporation
250 S. Hwy. 78
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline

Community Waste Disposal (Bulk Pickup/Trash) 

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