Animal Services


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Thank you for your interest in becoming a part of our volunteer program. Due to staffing levels, we are unable to accommodate and adequately supervise a volunteer program. We are using this time to revamp the volunteer program, so please keep checking the website and social media for updates.

Volunteers are an important part of our organization's mission to promote the health, safety, and welfare of pets and people in the City of Wylie. 

Our volunteers work closely with our staff in many areas of our operations. They assist in the care and placement of animals in our shelter and provide support for administrative programs and fundraising efforts. Volunteers must make a commitment to our program of three months with a minimum of four hours each month.

Volunteers must be at least 16 years of age. Shift times and requirements will vary depending on volunteer roles and assignments. Volunteers under the age of 18 will require a parent or guardian waiver.

Steps to Becoming a Volunteer

  1. Choose a volunteer opportunity that interests you.
  2. Complete a volunteer questionnaire and application in person at the animal shelter.
  3. All applicants must complete a background check and screening.
  4. Applicants will interview with staff.
  5. Upon acceptance to the program volunteers will receive orientation and specific volunteer position training sessions to provide them with the information and skills necessary to perform their volunteer assignments. The training will be appropriate to the complexity and demands of the position.

Volunteer Opportunities
Dog Companion: Work directly with shelter staff by providing the dogs with human companionship, exercise, and environmental enrichment. This is a "hands-on" program for volunteers. Duties include cleaning kennels, washing dishes, and walking dogs. The dog-human interactions can help relieve stress and improve the animals' quality of life, all of which increases their chance of being adopted.

Cat Companion: Work directly with shelter staff to help the cats receive human companionship, playtime, and environmental enrichment. This is a "hands-on" program for volunteers. Duties include cleaning kennels, washing dishes, and playing with cats. The cat-human interactions can help relieve stress and improve the animals' quality of life, all of which increases their chance of being adopted.

Volunteer Adoption Event Counselor: Attend outreach and adoption events with the purpose of educating the community about Animal Services' mission, services, and programs, while helping to handle the animals at the event. You will provide excellent customer service to potential adopters by assisting them with adoption paperwork, answering questions about animals available for adoption, giving adoption counseling, and assisting with animal adoption interactions. This position requires excellent interpersonal skills and an inclusive understanding of Animal Services' adoption procedures and policies.

Administrative: Volunteers assist staff with administrative support and special projects in our administrative offices. They provide invaluable assistance by filing, data entry, making phone calls, replying to e-mails, or working on special projects.

Volunteer Hours - Monday - Saturday, 8 - 11 am; 1:30 - 4 pm.

contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000 
Monday – Friday; 8 am – 5 pm

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, 1st floor 

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