Fire Rescue

Alarm Permits and Monitoring

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Per City of Wylie Ordinance 2000-01, those owning residential or business alarms are required to obtain a permit from the City of Wylie. Permits must be on file, regardless of the monitoring agency. Permits are currently $4.16 monthly for burglary or fire and $8.33 monthly for burglary and fire. Fees are collected on the City of Wylie utility bill monthly.

burglar alarms lg

How do I get a permit?
You may complete and print the permit application and mail or email to: Alarm Coordinator, 300-100 Country Club, Third Floor, Wylie, TX 75098 or alarm or

Have you heard about Direct Alarm Monitoring?
The City of Wylie offers its citizens Direct Alarm Monitoring, a program that provides faster 9-1-1 service and saves citizens money. For more information about it, click the Direct Alarm Monitoring page.

How do I cancel an alarm permit?
All homeowners should be aware of this very important part of the process. If you have an alarm system and choose to discontinue use of the system (whether monitored by the City of Wylie or the private sector), you must complete an alarm disabled form in order for billing to be removed from your water bill.

Complete the alarm disabled form and submit to the alarm coordinator by email, fax 972-442-8113 or mail to: Alarm Coordinator, Wylie Fire-Rescue, 300-100 Country Club, Third Floor, Wylie, TX 75098.  This form is also available on-line at links provided at the bottom of the page.

What can I do to prevent false
There are many things you can do to prevent false alarms so check out our tips and tricks page.

How do I apply?
For your convenience, the City of Wylie offers several opportunities.  You may apply by completing the forms at home, emailing them and dropping them by our office or you may apply on-line.

Complete On-line
Direct Alarm Application and Agreement
Alarm Permit Application and Agreement
Alarm Disabled Form

Email or Hardcopy Printing
Permit Application
Direct Alarm Monitoring Application
Citizen's Agreement
Direct Alarm Monitoring Emergency Instructions
Important Information
Preventing False Alarms
Authorized Companies to Perform Direct Connections
Cancelling Alarm Response Units
Alarm Disabled Form

contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 

City Manager, 1st floor 

City Secretary1st floor 

Code Enforcement, 2nd floor 

Communication/Marketing, 1st floor

Engineering, 2nd floor 

Finance, 1st floor 

Human Resources, 3rd floor 

Planning and Zoning, 2nd floor 

Parks Administration, 3rd floor 

Purchasing, 1st floor 

Utility Billing
, 1st floor 

Recreation Center
300 Country Club Rd., Building 200

Monday – Friday, 5:00 am – 10:00 pm
Saturday, 8:00 am – 8:00 pm
Sunday, Noon – 8:00 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
Monday – Friday, 8 am – 5 pm

Municipal Court

Police Administration

Public Safety Communications

Fire Administration

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm

Parks Maintenance
949 Hensley Ln., Building 200
Monday – Friday, 7 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
Monday – Friday, 8 am – 4 pm; Saturday, 9 am – 3 pm; Sunday, 1 – 5 pm

Economic Development Corporation
250 S. Hwy. 78
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline

Community Waste Disposal (Bulk Pickup/Trash) 

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