Fire Rescue

Emergency Medical Services

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Wylie Fire Rescue E.M.S. partners with the Southeast Collin County E.M.S. Coalition. The SCCEC is made up of the cities of Lavon, Parker, St. Paul and Wylie, as well as Collin County. As a coalition, members contract with East Texas Medical Center (ETMC) for ambulance service. ETMC provides one ambulance 24/7/365 and a second ambulance 12/7/365 for the entire coalition and staffs the ambulance with one paramedic and one Emergency Medical Technican (EMT) per shift. The City of Wylie/Wylie Fire Rescue provides two backup ambulances. These two backup ambulances provide service during high call loads, and WFR staffs these ambulances with paramedics and EMTs from WFR staff.

Why does a fire truck also come when I call an ambulance?
Wylie Fire Rescue personnel operate as first responders. In order to be sure every medical call receives the best and quickest response, fire trucks are dispatched with the ambulance. Every firefighter on the fire truck is certified as a paramedic, allowing each of them to perform basic life support (BLS) or advanced life support (ALS) upon arrival, even if the fire truck arrives before the ambulance. Initiating patient care as quickly as possible is critical in giving citizens and guests the immediate care they need when life-threatening emergencies occur. So next time you see the ambulance and fire truck traveling together or the fire truck arrives prior to an ambulance, you will know why!

Ambulance bill questions
If you have questions about an ambulance bill, please call 1-800-213-8511.

contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 

City Manager, 1st floor 

City Secretary1st floor 

Code Enforcement, 2nd floor 

Communication/Marketing, 1st floor

Engineering, 2nd floor 

Finance, 1st floor 

Human Resources, 3rd floor 

Planning and Zoning, 2nd floor 

Parks Administration, 3rd floor 

Purchasing, 1st floor 

Utility Billing
, 1st floor 

Recreation Center
300 Country Club Rd., Building 200

Monday – Friday, 5:00 am – 10:00 pm
Saturday, 8:00 am – 8:00 pm
Sunday, Noon – 8:00 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
Monday – Friday, 8 am – 5 pm

Municipal Court

Police Administration

Public Safety Communications

Fire Administration

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm

Parks Maintenance
949 Hensley Ln., Building 200
Monday – Friday, 7 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
Monday – Friday, 8 am – 4 pm; Saturday, 9 am – 3 pm; Sunday, 1 – 5 pm

Economic Development Corporation
250 S. Hwy. 78
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline

Community Waste Disposal (Bulk Pickup/Trash) 

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