Public Works

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Coronavirus Update
As of May 1, the Public Works Building is open to the public. If you have questions or concerns, please call 972-442-7588. After hours, call Police Dispatch at 972-442-8171.

For questions regarding water bill and payment, meter sets and fee, and tapping fees, contact Utility Billing

Public Works (Streets, Water, and Wastewater Divisions)
949 Hensley Lane, Building 300
Wylie, Texas 75098

Monday - Friday: 7 am - 3:30 pm

Phone: 972-442-7588
Fax: 972-442-8198

Emergency after hours services available:
Contact Police Dispatch at 972-442-8171

Wylie Municipal Complex
300 Country Club Road, Building 100, 1st Floor
Wylie, TX 75098
Phone: 972-516-6100

Report Issues or Concerns
Watering Violations
Potholes, Street Repairs or Alleys
Water Discoloration/Odor
Water or Storm Pollution
Water Leak
Tree Trimming
Trash or Debris on Public Property
School Zone Signs or Lights
Damaged Fire Hydrant
Street Signs
Storm Drains
Sewer Clogged or Overflow
Traffic Signal Light Malfunction

Street Light Issues

Farmers Electric or Oncor Electric maintain the street lights in Wylie.
Report outages or

Water Utility Information regarding Ebola
Q&A - Chlorine Maintenance

West Nile/Zika Virus

Scroll down for tips and precautions to practice at home.  

The city has been proactively fogging for mosquitos since May 2016.  Every Friday morning, we fog our major parks and facilities as well as remote areas and industrial sectors of the city.  Our ongoing surveillance has not indicated a need to fog in residential neighborhoods at this time.

Collin County West Nile Virus Information
Centers of Disease Control West Nile Virus Homepage
Centers of Disease Control Zika Virus Homepage

Citizens having problems with mosquitoes should contact Public Works Streets Division, 972-442-7588.  An inspector will survey the area and assist citizens in evaluating potential mosquito breeding areas. The Street Division is responsible for larviciding (an agent that inhibits mosquito larvae growth when dissolved in water) and adulticiding (use of an insecticide to destroy adult mosquitoes).   

Mosquitoes such as the Culex quinquefasciatus, otherwise known as the southern house mosquito, have the ability to transmit diseases such as encephalitis and the West Nile Virus. Since mosquitoes can be carriers of disease, the City of Wylie’s Street Division randomly traps mosquitoes and sends these samples to the Texas Department of Health’s laboratories for analysis. If a sample is positive for any disease, the residents in that area are notified. 

Public Works officials are working to minimize the risk to residents through continued testing of mosquitoes throughout the city. If they find larvae in standing water, a larvicide is then applied if there are no natural predators, such as minnows, in the standing water. 

The Center for Disease Control recommends taking the following precautions:

  • Apply insect repellents on exposed skin. Four ingredients are recommended: DEET, picaridin, oil of lemon eucalyptus (or PMD), and IR3535 (its latest addition to the list, sold by Avon).  Permethrin can be used on clothing, shoes, camping gear, and bed nets. Directions on insect repellent should indicate how often they should be reapplied and for which age groups they're appropriate.
  • Consider wearing long pants and long sleeves when weather allows it, or simply stay indoors at or near dawn and dusk, when West Nile infections tend to occur. "Try and avoid mosquito bites at these times," said Lyle Petersen, director of Vector-Borne Infectious Diseases. 
  • Eliminate mosquito breeding sites around your home. These include small pools of water such as a birdbath that's not cleaned out, water at the bottom of a flowerpot, and old buckets or tires with standing water. "Any kind of container can breed mosquitoes," Petersen said. Emptying such containers once or twice a week should do the trick.
  • Put screens on your windows and doors; repair the screens if they have holes in them. Also, use air conditioning so you can keep the windows closed.
  • Use mosquito netting on infant carriers when taking your baby outdoors. 

contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 

City Manager, 1st floor 

City Secretary1st floor 

Code Enforcement, 2nd floor 

Communication/Marketing, 1st floor

Engineering, 2nd floor 

Finance, 1st floor 

Human Resources, 3rd floor 

Planning and Zoning, 2nd floor 

Parks Administration, 3rd floor 

Purchasing, 1st floor 

Utility Billing
, 1st floor 

Recreation Center
300 Country Club Rd., Building 200

Monday – Thursday, 5 am – 9 pm
Friday, 5 am – 5 pm
Saturday, 8 am – 8 pm
Sunday, 1 pm – 5 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
Monday – Friday, 8 am – 5 pm

Municipal Court

Police Administration

Public Safety Communications

Fire Administration

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm

Parks and Recreation Administration
949 Hensley Ln., Building 200
Monday – Friday, 8 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
Monday – Friday, 8 am – 4 pm

Thomas and Mattie Brown House
301 North Ballard Ave.
*Temporarily closed for improvements

Economic Development Corporation
250 S. Hwy. 78
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline

Community Waste Disposal (Bulk Pickup/Trash) 

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