Utility Billing (water & trash)

Brush & Bulk Pickup

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Request a Brush/Bulk Pickup Using the Help Center
Brush/Bulk Pickup Brochure

Bulky items and brush are not collected with your weekly trash pickup; Wylie residents must arrange collection with CWD. It’s easy ...

  1. Schedule your bulk/brush pickup: Call CWD at 972-392-9300; submit a request online at WylieTexas.gov/help; or use the GoRequest mobile app
  2. Place the items at the front of your house, curbside, by 7:00 am on the Fri. of your scheduled pickup
  3. A maximum of 6 cu. yds. can be picked up per service, with a limit of 24 cu. yds. per year
  4. Ensure brush/bulk items are not blocking the sidewalk and cars are not blocking the collection site
The CWD is now offering weekly Residential Bulk & Brush drop-off on Saturday Mornings. Click here to view the times and acceptable brush & bulk. 

Brush
Place tree limbs parallel to the street, not obstructing the sidewalk
Bundles must weigh less than 50 lbs. and be shorter than 10’
Call CWD Customer Service to arrange a special pickup for limbs exceeding specifications

Acceptable Bulk Items
Toys and yard tools tagged "bulk item"
Furniture
Bundled carpet in 4’ lengths
Fence panels no larger than 4’ by 6’
Washing machines, dryers, water heaters and kitchen appliances
Refrigerators and freezers, with tags certifying removal of refrigerants

Prohibited Bulk Items
Commercial construction and remodeling debris
Household hazardous waste (paint, motor oil, chemicals, etc.)
Tires
Batteries
Propane tanks
Loose debris (place debris in a box or other container no larger than 2’ by 2’ by 4’ and weighing no more than 50 lbs.)


contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-429-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 
972-516-6420, permits@wylietexas.gov

City Manager, 1st floor 
972-516-6010, citymgr@wylietexas.gov

City Secretary1st floor 
972-516-6020, citysec@wylietexas.gov

Code Enforcement, 2nd floor 
972-516-6440, code@wylietexas.gov 

Communication/Marketing, 1st floor
972-516-6016, publicinfo@wylietexas.gov

Engineering, 2nd floor 
972-516-6400, cityeng@wylietexas.gov

Finance, 1st floor 
972-516-6120, finance@wylietexas.gov

Human Resources, 3rd floor 
972-516-6040, jobs@wylietexas.gov

Planning and Zoning, 2nd floor 
972-516-6320, planning@wylietexas.gov

Parks Administration, 3rd floor 
972-516-6340, parks@wylietexas.gov

Purchasing, 1st floor 
972-516-6040, purchasing@wylietexas.gov

Utility Billing
, 1st floor 
972-516-6100, utility@wylietexas.gov

Recreation Center
300 Country Club Rd., Building 200
972-516-6340, recreation@wylietexas.gov

Monday – Friday, 5:00 am – 10:00 pm
Saturday, 8:00 am – 8:00 pm
Sunday, Noon – 8:00 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300
972-516-6250, libinfo@wylietexas.gov

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
972-442-8171
Monday – Friday, 8 am – 5 pm

Municipal Court
972-429-8080, court@wylietexas.gov

Police Administration
972-442-8170, police@wylietexas.gov

Public Safety Communications
972-442-8171, wfdadmin@wylietexas.gov

Fire Administration
972-442-8110, wfdadmin@wylietexas.gov

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
972-442-7588
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm


Parks and Recreation Administration
949 Hensley Ln., Building 200
972-516-6340, parks@wylietexas.gov
Monday – Friday, 7 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
972-442-5268, animalcontrol@wylietexas.gov
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
972-516-6340, recreation@wylietexas.gov
Monday – Friday, 8 am – 4 pm; Saturday, 9 am – 3 pm; Sunday, 1 – 5 pm

Thomas and Mattie Brown House
301 North Ballard Ave.
972-516-6340, recreation@wylietexas.gov 
Tuesday - Saturday, 9 am – 1 pm

Economic Development Corporation
250 S. Hwy. 78
972-442-3367, info@wylieedc.com
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline
972-516-6350

Community Waste Disposal (Bulk Pickup/Trash) 
972-392-9300

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