Utility Billing (water & trash)

Trash & Recycle

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Winter Storm Update
CWD trash/recycling service canceled through Friday. The regular pick-up schedule resumes Monday, Feb. 22. Three extra bags placed by the trash bin will be accepted. Expect delays; please leave bins and trash out until serviced.

Crews will be servicing trash routes first, followed by recycle routes. Recycling may be picked up on a different day than your trash collection.

CWD hopes to resume bulk pickup this Saturday. CWD customers may also drop-off brush and bulk Saturday, 8 a.m. - noon, 949 Hensley Ln. Acceptable items include tree limbs and shrubs, furniture, fence panels and bundled carpet. Commercial construction and remodeling debris and household hazardous waste will not be accepted.

Trash and recycling service in Wylie is provided by Community Waste Disposal (CWD)

The CWD is now offering weekly Residential Bulk & Brush drop-off on Saturday Mornings. Click here to view the times and acceptable brush & bulk. 

Coronavirus Update
There are no changes to current services or guidelines, but CWD asks customers to follow these recommendations to minimize risk to drivers and reduce risk of germs spreading to other carts:
Securely bag all trash. Recycle materials are still to remain loose in the cart.
If possible, sanitize cart handles before and after collection. Although automated trucks are used, drivers often handle carts to move or replace them. 
Sanitize surfaces of bulk items set out for pickup.

Read a letter from CWD President Greg Roemer regarding coronavirus cautions

Service map including trash, recycling and bulk pickup details
Recycling Details
Brush & Bulk Pickup
Landfill Information
X-treme Green Hazardous Waste Disposal
Current Water Restrictions

Request a Bulk Pickup
Report Damage Caused by Trash Truck

Trash Collection Guidelines

  • Please bag all trash before putting it in your 95-gallon carts.
  • Trash will be serviced once per week. Click here to see the map and schedule.
  • Carts must be properly placed by 7 am on your pickup day and will be serviced between 7 am and 7 pm.
  • All items must fit inside your cart, the lid must be completely closed, and the cart handles should be facing your home. Trash outside of the carts will NOT be serviced.
  • Carts should be placed at the edge of your driveway or curb or alley and should be at least three (3) feet from each other and from any obstacle
  • Missed trash/recycling and bulk item collection should be reported to CWD within 48 hours; Call 972-392-9300.

Holiday Schedule

  • New Year's Day - Pickup as regularly scheduled
  • Memorial Day - Holiday observed; schedule slides one day 
  • Independence Day - Pickup as regularly scheduled
  • Labor Day - Holiday observed; schedule slides one day 
  • Thanksgiving - Holiday observed; schedule slides one day (Thursday picks up on Friday; Friday on Saturday)
  • Christmas – Holiday observed; schedule slides one day

contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 
972-516-6420, permits@wylietexas.gov

City Manager, 1st floor 
972-516-6010, citymgr@wylietexas.gov

City Secretary1st floor 
972-516-6020, citysec@wylietexas.gov

Code Enforcement, 2nd floor 
972-516-6440, code@wylietexas.gov 

Communication/Marketing, 1st floor
972-516-6016, publicinfo@wylietexas.gov

Engineering, 2nd floor 
972-516-6400, cityeng@wylietexas.gov

Finance, 1st floor 
972-516-6120, finance@wylietexas.gov

Human Resources, 3rd floor 
972-516-6040, jobs@wylietexas.gov

Planning and Zoning, 2nd floor 
972-516-6320, planning@wylietexas.gov

Parks Administration, 3rd floor 
972-516-6340, parks@wylietexas.gov

Purchasing, 1st floor 
972-516-6040, purchasing@wylietexas.gov

Utility Billing
, 1st floor 
972-516-6100, utility@wylietexas.gov

Recreation Center
300 Country Club Rd., Building 200
972-516-6340, recreation@wylietexas.gov

Monday – Friday, 5:00 am – 10:00 pm
Saturday, 8:00 am – 8:00 pm
Sunday, Noon – 8:00 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300
972-516-6250, libinfo@wylietexas.gov

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
Monday – Friday, 8 am – 5 pm

Municipal Court
972-442-8101, court@wylietexas.gov

Police Administration
972-442-8170, police@wylietexas.gov

Public Safety Communications
972-442-8171, wfdadmin@wylietexas.gov

Fire Administration
972-442-8110, wfdadmin@wylietexas.gov

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm

Parks and Recreation Administration
949 Hensley Ln., Building 200
972-516-6340, parks@wylietexas.gov
Monday – Friday, 7 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
972-442-5268, animalcontrol@wylietexas.gov
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
972-516-6340, recreation@wylietexas.gov
Monday – Friday, 8 am – 4 pm; Saturday, 9 am – 3 pm; Sunday, 1 – 5 pm

Thomas and Mattie Brown House
301 North Ballard Ave.
972-516-6340, recreation@wylietexas.gov 
Tuesday - Saturday, 9 am – 1 pm

Economic Development Corporation
250 S. Hwy. 78
972-442-3367, info@wylieedc.com
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline

Community Waste Disposal (Bulk Pickup/Trash) 

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