Operations

Coronavirus Update

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Update 3/13/2020, 5 pm - Recreation Center and Library Closure
In addition to today's closure of the Senior Rec Center, beginning Monday, March 16, the Recreation Center and Library will be closed through Sunday, March 22, out of caution for employee and citizen safety. The situation will be re-evaluated and updated as needed. Closure updates and coronavirus information can be found at www.wylietexas.gov.

Update 03/13/2020, 7 am - Senior Recreation Center Closure

City of Wylie officials continue to monitor the coronavirus and its impact on the region and our community. In order to protect our high-risk senior population, the Senior Recreation Center will initially be closed through March 20, with the potential for an extended closure dependent upon virus updates. Health experts have recommended that gatherings of citizens age 60 and over should be limited to no more than 10 people.
City staff will remain in contact with our seniors to help ensure they are safe and well.
"We have decided to take proactive steps focused on the safety of our citizens," said Mayor Hogue. "Our staff continues to monitor this threat and we are working with our federal, state and local officials to do our best to ensure the well-being of our citizens."

Coronavirus Facts
The City of Wylie Office of Emergency Management is closely monitoring the coronavirus disease. At this time the risk remains very low for our area.  

Know the facts about coronavirus disease 2019 (COVID-19) and help stop the spread of rumors. For up-to-date information, visit the Centers for Disease Control and Prevention (CDC) coronavirus disease 2019 situation summary page and the The Texas Department of State Health Services page.

A Department of Social and Health Services COVID-19 Call Center has been established and an e-mail created to receive incoming questions from the general public.

  • Email: coronavirus@dshs.texas.gov

  • DSHS COVID-19 Call Center: 1-877-570-9779

  • Hours: 7:00 a.m. – 6:00 p.m., Monday – Friday

Again, the risk is very low in Wylie; however, we are prepared to respond.


contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 
972-516-6420, permits@wylietexas.gov

City Manager, 1st floor 
972-516-6010, citymgr@wylietexas.gov

City Secretary1st floor 
972-516-6020, citysec@wylietexas.gov

Code Enforcement, 2nd floor 
972-516-6440, code@wylietexas.gov 

Communication/Marketing, 1st floor
972-516-6016, publicinfo@wylietexas.gov

Engineering, 2nd floor 
972-516-6400, cityeng@wylietexas.gov

Finance, 1st floor 
972-516-6120, finance@wylietexas.gov

Human Resources, 3rd floor 
972-516-6040, jobs@wylietexas.gov

Planning and Zoning, 2nd floor 
972-516-6320, planning@wylietexas.gov

Parks Administration, 3rd floor 
972-516-6340, parks@wylietexas.gov

Purchasing, 1st floor 
972-516-6040, purchasing@wylietexas.gov

Utility Billing
, 1st floor 
972-516-6100, utility@wylietexas.gov

Recreation Center
300 Country Club Rd., Building 200
972-516-6340, recreation@wylietexas.gov

Monday – Friday, 5:00 am – 10:00 pm
Saturday, 8:00 am – 8:00 pm
Sunday, Noon – 8:00 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300
972-516-6250, libinfo@wylietexas.gov

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
972-442-8171
Monday – Friday, 8 am – 5 pm

Municipal Court
972-442-8101, court@wylietexas.gov

Police Administration
972-442-8170, police@wylietexas.gov

Public Safety Communications
972-442-8171, wfdadmin@wylietexas.gov

Fire Administration
972-442-8110, wfdadmin@wylietexas.gov

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
972-442-7588
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm


Parks and Recreation Administration
949 Hensley Ln., Building 200
972-516-6340, parks@wylietexas.gov
Monday – Friday, 7 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
972-442-5268, animalcontrol@wylietexas.gov
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
972-516-6340, recreation@wylietexas.gov
Monday – Friday, 8 am – 4 pm; Saturday, 9 am – 3 pm; Sunday, 1 – 5 pm

Thomas and Mattie Brown House
301 North Ballard Ave.
972-516-6340, recreation@wylietexas.gov 
Tuesday - Saturday, 9 am – 1 pm

Economic Development Corporation
250 S. Hwy. 78
972-442-3367, info@wylieedc.com
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline
972-516-6350

Community Waste Disposal (Bulk Pickup/Trash) 
972-392-9300

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