Emergency Management

Closures

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Wylie City Hall - The building is open to the public as of May 1. For assistance, please call or email info@wylietexas.gov:
Main Line – 972-516-6000
Fire – 972-429-8110
Police – 972-442-8171 (non – emergency)
Human Resources – 972-516-6040
Police Records – 972-442-8170
Utility Billing – 972-516-6100
Planning – 972-516-6320
Building Inspections – 972-516-6420
Code Enforcement – 972-516-6440
Municipal Court – 972-429-8080
Parks – 972-516-6340
Recreation – 972-516-6360
Library – 972-516-6250
Animal Services – 972-429-8047
911 Communications – 972-442-8171
Public Works – 972-442-7588
City Secretary’s Office – 972-516-6020

Brown House (closed indefinitely)
Senior Recreation Center (closed indefinitely)

Wylie Recreation Center - Open with limited hours and services. Go to www.wylietexas.gov/facilities for more details. 

Smith Public Library - The library is open with limited hours and services. Hours will be from 10 a.m. to 5 p.m. Monday through Friday. The drive-up will be open for arrived holds from 10 a.m. to 4 p.m. Monday through Friday. Because the library is at 25% capacity, please pick up items quickly and exit, allowing others to enter the building. Please consider sending in one person per family. Items returned will be quarantined for 72 hours, but materials checked out will not be disinfected as they have been on the shelves since the library closed. Study rooms, meeting rooms, Interlibrary Loans, puzzles, play areas, computers and Teen Room gaming equipment will not be available. Go to www.WylieTexas.gov/Library for more details. 

Wylie Municipal Court is open for walk-in business. Any appearance dates and deadlines will be extended at a date to be determined but for no longer than 30 days after the Governor's State of Disaster has been lifted.  You are free to exercise other available options to resolve cases: The Wylie Municipal Court offers online services, a 24 hour drop box, as well as requests for options made by email at court@wylietexas.gov. These options by email include requesting Driving Safety, Deferred Disposition, Court Hearings, and Extensions or Payment Plans.  Please follow the instructions for Driving Safety and Deferred Disposition located on this web site.  For requests for Extensions and Payment Plans, once we receive your request by email we will respond with further instructions. At this time, limited court staff will be working and can answer any questions you have by phone or email. The Wylie Municipal Court is rescheduling all defendants, jurors, and witnesses set for a hearing or trial from March 20, 2020 through and including June 1, 2020.  You will receive a written notice from the Court advising you of the new date and time for your hearing or jury service.  If you have any questions or concerns please call the court offices at 972-429-8080. 

Utility Billing Utility Billing is open to the public. Please be aware you can always make your payment with no credit card fees online, mail a payment, pay through your bank, or leave a payment in the drop box located outside City Hall. If this is an after-hours water emergency or turn on, please call 972-442-8171. 

Building Inspection - Building Inspection is open as of May 1 for your application submissions and permits. Please email all correspondence to permits@wylietexas.gov  If you have any questions or concerns call 972-516-6420. 

Planning - As of May 1, Wylie City Hall offices are open to the public. For questions or concerns, call 972-516-6320.

Animal Services
Animal Adoption Center: Closed - To report or reclaim a lost pet please call 972-429-8047 or email  animalcontrol@wylietexas.gov. Staff members are available to take or return calls Monday through Saturday from 8 am to 5 pm.
Information related to all  Animal Control services including current operation procedures implemented due to Covid-19 can be found by visiting the Animal Services webpage. or emailing Animal Control 

 


contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 
972-516-6420, permits@wylietexas.gov

City Manager, 1st floor 
972-516-6010, citymgr@wylietexas.gov

City Secretary1st floor 
972-516-6020, citysec@wylietexas.gov

Code Enforcement, 2nd floor 
972-516-6440, code@wylietexas.gov 

Communication/Marketing, 1st floor
972-516-6016, publicinfo@wylietexas.gov

Engineering, 2nd floor 
972-516-6400, cityeng@wylietexas.gov

Finance, 1st floor 
972-516-6120, finance@wylietexas.gov

Human Resources, 3rd floor 
972-516-6040, jobs@wylietexas.gov

Planning and Zoning, 2nd floor 
972-516-6320, planning@wylietexas.gov

Parks Administration, 3rd floor 
972-516-6340, parks@wylietexas.gov

Purchasing, 1st floor 
972-516-6040, purchasing@wylietexas.gov

Utility Billing
, 1st floor 
972-516-6100, utility@wylietexas.gov

Recreation Center
300 Country Club Rd., Building 200
972-516-6340, recreation@wylietexas.gov

Monday – Friday, 5:00 am – 10:00 pm
Saturday, 8:00 am – 8:00 pm
Sunday, Noon – 8:00 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300
972-516-6250, libinfo@wylietexas.gov

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
972-442-8171
Monday – Friday, 8 am – 5 pm

Municipal Court
972-442-8101, court@wylietexas.gov

Police Administration
972-442-8170, police@wylietexas.gov

Public Safety Communications
972-442-8171, wfdadmin@wylietexas.gov

Fire Administration
972-442-8110, wfdadmin@wylietexas.gov

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
972-442-7588
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm


Parks and Recreation Administration
949 Hensley Ln., Building 200
972-516-6340, parks@wylietexas.gov
Monday – Friday, 7 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
972-442-5268, animalcontrol@wylietexas.gov
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
972-516-6340, recreation@wylietexas.gov
Monday – Friday, 8 am – 4 pm; Saturday, 9 am – 3 pm; Sunday, 1 – 5 pm

Thomas and Mattie Brown House
301 North Ballard Ave.
972-516-6340, recreation@wylietexas.gov 
Tuesday - Saturday, 9 am – 1 pm

Economic Development Corporation
250 S. Hwy. 78
972-442-3367, info@wylieedc.com
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline
972-516-6350

Community Waste Disposal (Bulk Pickup/Trash) 
972-392-9300

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