Questions? Email email@example.com
What is open; What is closed?
Open the open/closed fact sheet of businesses and service impacted by coronavirus.
What is the City of Wylie doing?
The City of Wylie Office of Emergency Management is closely monitoring the coronavirus disease and we are prepared to respond. Know the facts about coronavirus disease 2019 (COVID-19) and help stop the spread of rumors. For up-to-date information, visit the Centers for Disease Control and Prevention (CDC) coronavirus disease 2019 situation summary page; The Texas Department of State Health Services page; and the Collin County Health Department
A Department of Social and Health Services COVID-19 Call Center has been established and an e-mail created to receive incoming questions from the general public.
DSHS COVID-19 Call Center: 1-877-570-9779
City Hall, Smith Library, Recreation Center, and Senior Recreation Center are closed to the public, but a limited staff is hard at work. If you need assistance, please call or email firstname.lastname@example.org.
Main Line 972-516-6000
Police 972-442-8171 (non – emergency)
Human Resources 972-516-6040
Police Records 972-442-8170
Utility Billing 972-516-6100
Building Inspections 972-516-6420
Code Enforcement 972-516-6440
Municipal Court 972-429-8080
Animal Services 972-442-5268
911 Communications 972-442-8171
Public Works 972-442-7588
City Secretary’s Office 972-516-6020
CWD 972-392-9300Hours: 7:00 a.m. – 6:00 p.m., Monday – Friday
What is COVID-19?
Coronavirus disease (COVID-19) is primarily a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a “novel” or new coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. Other coronaviruses cause mild disease like the common cold.
How does COVID-19 spread?
The virus that causes COVID-19 may be passed from an infected person in several ways, including: Respiratory droplets released into the air by coughing and sneezing; Close personal contact, such as touching or shaking hands; Touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands.
What are the symptoms of COVID-19?
Most patients with COVID-19 may have no or mild symptoms. Some may develop: fever, cough, and shortness of breath. If you have not recently travelled to an area with confirmed COVID-19 infections, your risk of infection is extremely low. Should you develop symptoms, it is more likely you have the common cold or Influenza (flu) and you should contact your medical provider for additional guidance.
How can I avoid infection with COVID-19?
The best way to prevent infection is to take precautions to avoid exposure to this virus. These are exactly the same precautions you would take to avoid coming down with a cold or the flu.
The United States Centers for Disease Control and Prevention recommends these everyday actions to help prevent the spread of all respiratory viruses:
Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
Avoid touching your eyes, nose, and mouth with unwashed hands.
Avoid close contact with people who are sick.
What should I do if I think I may be infected with COVID-19?
If you believe you may be at risk of infection with COVID-19 and you develop symptoms, call ahead to a healthcare provider for additional guidance. Be sure to tell your healthcare professional about your recent travel or contact. Your healthcare professional may work with the county public health department and CDC to determine if you need to be tested for COVID-19.
Where can I go to be tested?
If you are a close contact of someone with COVID-19 or you are a resident in a community where there is ongoing spread of COVID-19 and develop symptoms of COVID-19, call your healthcare provider and tell them about your symptoms and your exposure. They will decide whether you need to be tested, but keep in mind that there is no treatment for COVID-19 and people who are mildly ill may be able to isolate and care for themselves at home (https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/testing.html).
Currently, some medical centers/hospitals are putting in place temporary testing facilities. Please consult with your physician for further information.
When should I call 911?
If you develop emergency warning signs for COVID-19 get medical attention immediately. Emergency warning signs include*:
Persistent pain or pressure in the chest
New confusion or inability to arouse
Bluish lips or face
*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.
Is there a directory of local businesses with adapted services?
The City of Wylie, Wylie Chamber of Commerce, Discover Wylie and Wylie EDC have combined forces to help our businesses survive during this challenging time.
Can daycare providers remain open?
Yes, daycare providers can remain open at this time.
What is the Families First Coronavirus Response Act?
The Families First Coronavirus Response Act (the “Act”) is a federal law that was passed by Congress on March 18, 2020, in response to COVID-19. The Act creates, among other things, Emergency Family and Medical Leave Expansion Act and the Emergency Paid Sick Leave Act. The Act provides payroll tax credits to employers to cover the wages paid to employees under the Act, but state and local governments are not eligible to claim these credits. The law goes into effect on April 2, 2020, and the Department of Labor is required to issue guidelines within 15 days to assist employers in calculating the amount of emergency paid sick time.
Can evictions proceedings be halted from occurring during the disaster declaration?
The Texas Supreme Court issued an emergency order halting all evictions proceedings in Texas through April 19. The order is effective immediately. While filings may still be made, no trial, hearing, or proceedings may occur until after the termination date of the order. The Chief Justice may extend the order’s effective period. Exceptions may include imminent threat of physical harm to a landlord, their employees, or other tenants, or if the tenant is engaging in criminal activity.