Emergency Management


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This is a rapidly changing situation, and every effort is being made to keep the citizens informed. Check back frequently.

The Wylie City Council passed an ordinance extending the disaster declaration that follows the Governor's Executive Orders and enables the City to be reimbursed for certain expenses related to the Coronavirus. 

Governor Abbot issues statewide face covering requirement


Governor Abbott provided further guidance and details on opening Texas including the specific timing and guidelines for work, school, entertainment and culture. Go to gov.texas.gov/opentexas for complete details. The City of Wylie is following the Governor's orders and guidelines.

The Wylie City Council passed an updated disaster ordinance based on the Governor's orders and guidance to open Texas. 
Ordinance No. 2020-31; Open Texas Guidelines

Mayor Hogue, City Manager Chris Holsted, Fire Chief Brandon Blythe and Asst. Police Chief Tommy Walters provided a Facebook live stream coronavirus update on the Governor's Order GA-18 and Wylie's updated declaration of disaster, www.facebook.com/wylietexas.04/28/2020

The Wylie City Council passed an updated disaster ordinance mirroring Governor Abbott's Executive Order GA-18. The City Council also approved $301,000 for a Business Assistance Program to assist Wylie businesses impacted by the coronavirus. Go to www.WylieTexas.gov/business for more details. 


Governor Abbott issued Executive Order GA-18 detailing the reopening of Texas. In summary, as of May 1st, retail services, restaurants, movie theaters and malls may open as long as they maintain no more than 25% occupancy. Sports can resume with 4 or less participants. All licensed healthcare professionals can return to work now, including doctors, nurses and dentists. Bars, gyms and salons must remain closed at this time. The Governor’s order supersedes all local orders. Follow the links to Executive Order GA-18 and the Governor's Report To Open Texas. Complete details at Gov.Texas.gov/opentexas.


The Wylie City Council passed an Updated Disaster Ordinance urging residents to stay home to stop the spread of coronavirus. The ordinance, based on the Governor's Executive Order, runs through April 30. The council also postponed the May election to Mayor Hogue will provided a Facebook Live update.

Read the April 2 Ordinance and download the Closed/Open fact sheet at www.wylietexas.gov/coronavirus

03/25/2020  Message from Mayor Hogue; Facebook Live Update www.Facebook.com/wylietexas:
Fellow citizens … I wanted to give you an update on where the city is regarding the coronavirus and the actions we are taking. I also plan to provide another Facebook Live Stream update today at 4 pm.

As of this morning, the county health department alerted us of our 4th citizen who has tested positive in Wylie, Texas.

There have been questions about how our declaration/ordinance compares to those of Collin County and Dallas County. After consulting with our city attorney, and after meeting with the city council last night, the ordinance that was adopted Sunday night by our city council (based on my emergency declaration of disaster), will continue to stay in place and enforced.
The city ordinance includes:
Public or private Recreational Gatherings and Community Gatherings are prohibited anywhere in the City of Wylie.

Restaurants with or without drive-in or drive-through services and microbreweries, micro distilleries, or wineries may only provide take-out, delivery, or drive-through services as allowed by law.

Bars, private clubs, theaters, gyms, fitness centers, gymnastics or martial arts studios, nail salons, hair salons, barber shops, beauty salons, hair removal services, spas, tattoo and piercing parlors, and all other non-medical, personal care services that cannot be provided while maintaining appropriate social distance shall close.

All elective medical, surgical, and dental procedures are prohibited anywhere in the City of Wylie.

Nursing homes, retirement, and long-term care facilities are instructed by this Order to prohibit non-essential visitors from accessing their facilities except to provide critical assistance or for end of-life visitation.

First and foremost, we want to do all we can to protect all of our citizens. We also want to try and do all we can to support our local businesses and the preventative measures they are needing to take against the coronavirus.

Our Emergency Operations Center is working hard to address your questions and concerns while dealing with this emergency. Email info@WylieTexas.gov or go to www.WylieTexas.gov/coronavirus for more information including the complete ordinance.

Please keep our community and your neighbors in your prayers.

City Council passes an extension of the declaration of disaster tightening restrictions (PDF). Following the special City Council meeting, Mayor Hogue, City Manager Chris Holsted and Chief Brandon Blythe hosted a Facebook Live Stream update. View at www.facebook.com/wylietexas.
Collin County notifies Wylie of our second confirmed positive COVID-19 case. The individual is a 45-year-old female, doing well, and self quarantined.

Collin County notifies Wylie of our first confirmed case of COVID-19; a 56-year-old woman who is self isolating at home and has no underlying health conditions. She has reported to have traveled within the US recently.

Update 03/19/2020
Mayor Hogue, City Manager Chris Holsted and Fire Chief Brandon Blythe provided a Facebook live stream coronavirus update on the signing of the updated declaration of disaster, www.facebook.com/wylietexas.

Updated Declaration of Disaster

Update 03/19/2020
Wylie Senior Recreation Center, Recreation Center, Library, and Brown House are all closed until further notice. 
Wylie City Hall remains open, but citizens are urged to take advantage of opportunities to transact business online when possible. There will be no cutoffs of water service  for late payment during this billing cycle; check with other service providers for similar relaxed restrictions and penalties. 

Update 03/18/2020

Coronavirus Update from Mayor Hogue:

Dear fellow citizens,
I write to you this afternoon to give you an update on where the city is regarding the coronavirus and the actions we are taking. To be honest, by the time I write this and you see it, the information could already be out of date. We are dealing with a very fluid situation on many levels.

The city and I have received a number of calls, texts, emails and social media posts about what we are doing to deal with this emergency. Many of you have posed questions and sent opinions on what we should be doing. And while I appreciate all of the feedback and recommendations, please know that we are trying to thoughtfully make decisions based on the information we are receiving from the Center for Disease Control (CDC), the federal government, our state government and our county government.

We are also looking at surrounding cities in the DFW Metroplex and the actions they are taking. We want to do all we can to protect all of our citizens. We also want to try and do all we can to support our local businesses as they are taking preventative measures against the coronavirus.

Over the last week, we activated the city’s Emergency Operations Center to help set direction on what is best for our community. The EOC is made up of myself, as well as the city manager, our department heads and public safety members.

On Monday, I signed an emergency declaration of disaster for our city. This allows us to request aide and support from our state and federal government. It also enables us to provide direction and set limits on gathering in public places, such as our restaurants and other businesses.

When I signed the declaration on Monday, it was based on what Collin County had directed with their declaration and we were also in communication with cities surrounding Wylie so that our declarations would be similar.

In just three days much has changed. Cities have modified their initial declarations and we are exploring that possibility.

To address some of your questions:

Is the city going to shut down businesses, such as restaurants and coffee shops from allowing sit-down service?
Please know, each day we look at this issue. By our declaration, we are already limiting the numbers of how many people can gather in one place. Also, many of our businesses have already made the decision to close down their dining rooms. Honestly it appears that we are unfortunately moving in that direction.

Have we asked our retail businesses to limit quantities of products (such as toilet tissues, meats, bread, etc.) and if they will set certain times aside for higher risk citizens?
Staff is reaching out to those businesses, but we are already seeing the businesses doing this on their own. Announcements came out today from Tom Thumb and Target. Also, please know for now there are plenty of products; businesses just can’t get them delivered fast enough before people pull them off the shelves.

It is important for all of us to realize that we are in uncharted territory and we are all having to figure this out as we go along. I know it is frustrating, but please know that our elected officials and our city staff are focused, based on the data we have, on making the best decisions possible for Wylie.

Please keep our community, our staff and myself in your prayers.

Go to www.WylieTexas.gov/Coronavirus for updates and links to coronavirus resources, the declaration of disaster and closures. View yesterday’s coronavirus live stream at https://tinyurl.com/ttgkt9q.

Update 03/17/20
Mayor Hogue, City Manager Chris Holsted and Fire Chief Brandon Blythe provided a Facebook live stream coronavirus update, https://tinyurl.com/ttgkt9q.

Update 03/16/20
Mayor Hogue signs Declaration of Local Disaster. (PDF)

Update 3/13/2020, 5 pm - Recreation Center and Library Closure
In addition to today's closure of the Senior Rec Center, beginning Monday, March 16, the Recreation Center and Library will be closed through Sunday, March 22, out of caution for employee and citizen safety. The situation will be re-evaluated and updated as needed. Closure updates and coronavirus information can be found at www.wylietexas.gov.

Update 03/13/2020, 7 am - Senior Recreation Center Closure

City of Wylie officials continue to monitor the coronavirus and its impact on the region and our community. In order to protect our high-risk senior population, the Senior Recreation Center will initially be closed through March 20, with the potential for an extended closure dependent upon virus updates. Health experts have recommended that gatherings of citizens age 60 and over should be limited to no more than 10 people.
City staff will remain in contact with our seniors to help ensure they are safe and well.
"We have decided to take proactive steps focused on the safety of our citizens," said Mayor Hogue. "Our staff continues to monitor this threat and we are working with our federal, state and local officials to do our best to ensure the well-being of our citizens."

contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 
972-516-6420, permits@wylietexas.gov

City Manager, 1st floor 
972-516-6010, citymgr@wylietexas.gov

City Secretary1st floor 
972-516-6020, citysec@wylietexas.gov

Code Enforcement, 2nd floor 
972-516-6440, code@wylietexas.gov 

Communication/Marketing, 1st floor
972-516-6016, publicinfo@wylietexas.gov

Engineering, 2nd floor 
972-516-6400, cityeng@wylietexas.gov

Finance, 1st floor 
972-516-6120, finance@wylietexas.gov

Human Resources, 3rd floor 
972-516-6040, jobs@wylietexas.gov

Planning and Zoning, 2nd floor 
972-516-6320, planning@wylietexas.gov

Parks Administration, 3rd floor 
972-516-6340, parks@wylietexas.gov

Purchasing, 1st floor 
972-516-6040, purchasing@wylietexas.gov

Utility Billing
, 1st floor 
972-516-6100, utility@wylietexas.gov

Recreation Center
300 Country Club Rd., Building 200
972-516-6340, recreation@wylietexas.gov

Monday – Friday, 5:00 am – 10:00 pm
Saturday, 8:00 am – 8:00 pm
Sunday, Noon – 8:00 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300
972-516-6250, libinfo@wylietexas.gov

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
Monday – Friday, 8 am – 5 pm

Municipal Court
972-442-8101, court@wylietexas.gov

Police Administration
972-442-8170, police@wylietexas.gov

Public Safety Communications
972-442-8171, wfdadmin@wylietexas.gov

Fire Administration
972-442-8110, wfdadmin@wylietexas.gov

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm

Parks and Recreation Administration
949 Hensley Ln., Building 200
972-516-6340, parks@wylietexas.gov
Monday – Friday, 7 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
972-442-5268, animalcontrol@wylietexas.gov
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
972-516-6340, recreation@wylietexas.gov
Monday – Friday, 8 am – 4 pm; Saturday, 9 am – 3 pm; Sunday, 1 – 5 pm

Thomas and Mattie Brown House
301 North Ballard Ave.
972-516-6340, recreation@wylietexas.gov 
Tuesday - Saturday, 9 am – 1 pm

Economic Development Corporation
250 S. Hwy. 78
972-442-3367, info@wylieedc.com
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline

Community Waste Disposal (Bulk Pickup/Trash) 

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