Special Ops

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The Special Operations Division trains and responds to emergency hazardous material incidents, lake/swiftwater incidents, technical rescues, and the rescue of all incident victims. It also responds to disasters and assists other local emergency responders. The City of Wylie has many large areas of concern such as: Lake Lavon and its dam(s), the North Texas Water Municipal District, the KCS Railway that runs through our town, as well as the new intermodal facility. Highway 78 is a major road in North Texas and therefore offers special risks. With these unique challenges in our district, it is important for the department to have specialized training.

As a result of countywide strategic planning, Wylie is primarily concerned with two specialties: water rescue and hazardous materials response. Although these are our primary areas of concern, attention is given to all areas of specialized response. Current plans call for other agencies throughout Collin County to focus on other specialty areas, with hazardous materials being a joint effort among all agencies.

Special operations is a multi-faceted section and has management responsibilities for the following programs:

Hazardous Materials
Our hazardous material response team meets or exceeds current competencies for a technician level team. The hazardous material response team shall be triggered through an "all call" activation. Currently, Fire Station #3 houses the hazmat team. The captain assigned at that station is certified as a hazmat technician and hazmat incident commander. Training requirements for hazmat technician level consist of an initial 102-hour hazardous material technician course that is supplemented by a minimum of 12 hours of continuing education annually, as required to maintain skills and competencies that are established by federal regulations. A total of 120 hours is required for certification as a hazardous material technician by the Texas Commission on Fire Protection Standards. Quarterly drills, which include all fire department and EMS personnel, shall be conducted to maintain the proficiency of our operations level response personnel.


Swift Water/Dive Rescue
All types of water rescue are an increasing concern in the Wylie area. Not only has there been an increase in water rescue incidents, there has also been a reduction in the private resources available to assist with these types of incidents. Wylie Fire Rescue recognizes that with two major lakes located within minutes of the area and the increased population of Wylie itself, a team of specialized water rescue personnel is necessary and required to meet our overall department mission of providing safety for our residents.

Beginning in 2002, Wylie Fire Rescue has been actively recruiting and developing a water and dive rescue team. Recent attempts to regionalize efforts have resulted in a renewed commitment to water rescue. Current regional plans call for Wylie Fire Rescue to continue to develop a countywide regional water response team. This plan calls for Wylie being sufficiently equipped and prepared to handle any kind of water emergency including swift water, urban flooding, and dive rescue/recovery incidents.

River training

Specialized Technical Rescue
The Technical Rescue Team provides emergency response to incidents such as structural collapse, trench rescue, confined space rescue, high angle/rope rescue emergencies, and vehicle extrication.

All full-time personnel will be trained to the operations level in a variety of disciplines. Members of Fire Station #3 are designated as the central coordination point in the operations division for the technical rescue program.

All other department personnel are trained to a minimum of first responder operations level. Ongoing annual training for first responders must meet the training skills and competencies that are required by federal regulations including NFPA 1670.

Our capabilities have increased substantially through equipment purchases and training. Capabilities include rope rescue, some confined space, and structural collapse. Equipment includes rope and harness systems, vehicular extrication equipment, trench rescue shoring, and concrete breaching equipment. Additionally, Wylie Fire Rescue has embarked on a training program that involves its regional partners. At least quarterly, rescue companies from a variety of agencies have been coordinating a specialty rescue training/practice program where companies from each city pick a topic and train together. Over time, this program will enhance the region's ability to coordinate and complete complex technical rescues.

Campbell high angle rescue

contact information

Wylie Municipal Complex 
300 Country Club Rd., Building 100 Wylie, TX 75098
Main #: 972-516-6000 
Monday – Friday; 8 am – 5 pm

Building Inspection2nd floor 
972-516-6420, permits@wylietexas.gov

City Manager, 1st floor 
972-516-6010, citymgr@wylietexas.gov

City Secretary1st floor 
972-516-6020, citysec@wylietexas.gov

Code Enforcement, 2nd floor 
972-516-6440, code@wylietexas.gov 

Communication/Marketing, 1st floor
972-516-6016, publicinfo@wylietexas.gov

Engineering, 2nd floor 
972-516-6400, cityeng@wylietexas.gov

Finance, 1st floor 
972-516-6120, finance@wylietexas.gov

Human Resources, 3rd floor 
972-516-6040, jobs@wylietexas.gov

Planning and Zoning, 2nd floor 
972-516-6320, planning@wylietexas.gov

Parks Administration, 3rd floor 
972-516-6340, parks@wylietexas.gov

Purchasing, 1st floor 
972-516-6040, purchasing@wylietexas.gov

Utility Billing
, 1st floor 
972-516-6100, utility@wylietexas.gov

Recreation Center
300 Country Club Rd., Building 200
972-516-6340, recreation@wylietexas.gov

Monday – Thursday, 5 am – 9 pm
Friday, 5 am – 5 pm
Saturday, 8 am – 8 pm
Sunday, 1 pm – 5 pm

Rita and Truett Smith Public Library
300 Country Club Rd., Building 300
972-516-6250, libinfo@wylietexas.gov

Monday - Thursday, 10 am – 8 pm
Friday and Saturday, 10 am – 5 pm
Sunday, Closed

Public Safety Complex
2000 N. Hwy. 78
Monday – Friday, 7:30 am – 5:30 pm

Municipal Court
972-429-8080, court@wylietexas.gov

Police Administration
972-442-8170, police@wylietexas.gov

Public Safety Communications
972-442-8171, wfdadmin@wylietexas.gov

Fire Administration
972-442-8110, wfdadmin@wylietexas.gov

Fire Stations
Station #1,
1400 S. Ballard Ave., 972-429-8071
Station #2, 555 Country Club Rd., 972-429-8072
Station #3, 210 W.A. Allen Blvd., 972-442-8073
Public Works  (Streets, Water and Wastewater)
949 Hensley Ln., Building 300
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Friday, 7 am – 4 pm

Parks and Recreation Administration
949 Hensley Ln., Building 200
972-516-6340, parks@wylietexas.gov
Monday – Friday, 8 am – 4 pm

Animal Services
949 Hensley Ln., Building 100
972-429-8047, animalcontrol@wylietexas.gov
After-hours emergency? Contact Police Dispatch, 972-442-8171
Monday – Saturday, 8 am – 5 pm

Senior Recreation Center
800 Thomas St.
972-516-6340, recreation@wylietexas.gov
Monday – Friday, 8 am – 4 pm

Thomas and Mattie Brown House
301 North Ballard Ave.
972-516-6340, recreation@wylietexas.gov 
*Temporarily closed for improvements

Economic Development Corporation
250 S. Hwy. 78
972-442-3367, info@wylieedc.com
Monday – Friday, 8 am – 5 pm

Athletic Field Condition Hotline

Community Waste Disposal (Bulk Pickup/Trash) 

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